Windows Live Mail Failings and Features

Since I’ve given Windows Live Mail a “recommendation” I do want to be clear about about some of the specifics.

First, when you move a message from one folder (account) to another, the tree pane displaying the folders (accounts) resets you to the top of the list reguardless of where you are.  This is clearly a bug — maintaining the visual state of a program is important (and I’ve reported it — on each of the last several versions).

Second, once in a while when you send a message, the message is sent fine; however, the message windows stays open, and if it was a “reply” the icon on the original message doesn’t change.  If the message window doesn’t close after you’ve clicked “send”, you might want to check your outbox and/or your sent items to see if it’s already been sent (or you might end up sending multiple copies — and that’s just embarrasing).

By default (and this is true of most all of the “newer” programs) the menu bar is turned off (the classic, file, edit, view, tools… help).  You can of course turn it back on, and you actually have to if you want to access some of the “advanced” features.  Personally I haven’t decided which way is best; I certainly like the fact the clutter is reduced, however I think I would like it more if I could easily add some of the feature to a “custom” tool bar rather than having to turn on the menu bar…

The program color codes your accounts; it uses some seemingly random selection process, but you can change them.  Most of the colors are muted, but there’s a pretty good selection.

The program allows you to determine the order of accounts in the tree pane (which is a great improvement over Outlook, Outlook Express, and Windows Mail where you had to prefix accounts with number or special chacters to get them to sort in anything other than “alphabetical”… and technically it was still alphabetical, it’s just you had a character or two at the beginning that wasn’t part of the “name”).  They could improve the interface of moving folders a little — like add a “move to top” and “move to bottom” instead of just “move up” and “move down”

They’ve done a nice job with the visual elements of the program; it takes some of the ideas from the way Outlook presents information and trys to keep everything “simple”.

And I’ve saved what could be the best new feature for last.. the “Quick Views” — basically, you have a great deal of control over this, but by default it shows you things like “Unread e-mail”, “Unread from contacts”, “Flagged items”… and if you’re like me and have a ton of email accounts, it’s really nice to be able to zero in on those new message quickly, and find those flagged message.

It also has SPAM and Phishing filters; but I tend to depend on my ISP to do that, and find that a second level of SPAM filters create more problems…

Originally posted 2008-05-12 00:27:10.