Junk Mail

For a very long time now I’ve been trying to get my name removed from mailing lists at companies.

I’ve tried the DMA do-not-market lists, and the FCC do-not-call lists — as well as the US Postal Service PS-1500 (Application for Prohibitory Order); and while I recommend you try those approaches first, you’re going to find a collection of companies that just believe they can do what they want, and continue to send you mail after you have expressed your desire to have it stopped.

Three such companies I’ve found are:  Dish Network, DirecTV, and Medicom (a local cable provider).

Nothing seems to register with these companies — you can call and be polite, you can call and be abusive — and you will still get mail.

Now, though, I have a new tact — and this seems to work.

When you receive an advertisement from vendors who just won’t remove you from their mailing list, it likely says something like “Call Now” and provides a number… well, call it.

That’s right — call the number; and when they ask why you are calling it, simply politely say because I received an advertisement in my mail box from your company that ask me to — and since I’ve requested a number of times previously to no have anything from your company mailed to me, I can appreciate that it must be very important that I call.

Just continue to be polite, tell then you are not interested in their services; don’t answer any personal questions, and continue to remind them that you have repeatedly ask to be removed from their mailing lists, and state that you are convinced that it must be very important that you call, because they continue to send requests for you to call.

This will likely go on for awhile, just do it when you have something else to keep you busy (like answer email, write a blog post, etc)… be even toned and polite — don’t say anything, just repeat yourself.

If they say they can’t help you and offer another number — remind them that you haven’t ask for anything.  You are simply calling in as requested by the mail that they sent you against your wishes.

Eventually they will transfer you to a supervisor… and they may in fact transfer you again — but the bottom line is that this is the most effective way I have found to actually get your address and phone numbers removed from their databases.

Also, make sure you indicate to them that they do not have your permission to call or mail you… and that you will be happy to call them each and every time you receive a piece of mail from them asking you to do so.

You may find that the sales people on the phone will whine to you about they’re just employees trying to make a living… but they are, in fact, part of the problem, and they have the ability to offer you a solution — they just generally will not until you make it clear to them that you will call (as their companies advertisements request).

Also, you’re not breaking any laws…

The company could send you an order to stop calling them — but that order has effect only as long as they do not send you another request to call them (an advertisement)… so, bottom line, you will achieve your goal, on your terms.

Additionally, I encourage everyone in America to adopt this strategy… if someone keeps sending you mail that you do not want, just call them (like it says to do in the mail) and explain to them that you are calling because they have ask you to — and that you will continue to do that each and every time they mail you; that you have no interest in their services; and have asked on numerous occasions to be removed from their marketing rolls.

One last thing — you do not have to provide them with any more information than is on the mailing… so if it doesn’t have you name or your full name — you only need to provide what is on the mailer.  If it doesn’t have your phone number, you don’t have to provide it (though remember, when you call a toll free number they always get your caller id — you cannot block it).

Originally posted 2011-03-04 02:00:42.