« // »

AT&T, the company we love to hate.

On May 2nd AT&T will implement usage caps for all their DSL and U-Verse.

ADSL customer will be allowed 150GB per month, and VDSL (U-Verse) customer will be allowed 250GB per month. There’s vague language about exceeding the caps incurring a $10 fee for every additional 50GB used. And I say vague because it seems somewhat discretionary.

AT&T stated that only 2% of their customer would be effected by the changed in the terms of service imposing the new caps (that seems to be what AT&T always says, but if only 2% are effected it would seem that they are going to a great deal of trouble to address a non-issue).

AT&T will provide tools for monitoring usage, as well as pro-actively alert customers when there usage approaches the caps.

Using a notification structure similar to our new wireless data plans, we’ll proactively notify customers when they exceed 65%, 90% and 100% of the monthly usage allowance.

We are committed to providing a great experience for all of our Internet customers. We will communicate early and often with these customers so they are well aware of their options before they incur any additional usage charges. Importantly, we are not reducing the speeds, terminating service or limiting available data like some others in the industry.

And while AT&T insists that this change is only to deter the bandwidth hogs — one has to ask the question, what about people who just want to watch Netflix (or other streaming video) every night… are they “hogs” or just using their internet service in a manner that AT&T originally committed to them they would be able to.

To me this is yet another case of bait and switch where American big-business does as they want.

I certainly have no love or allegiance to AT&T — and I will be happy to jump ship the moment something better comes along; and something better always comes along.

Originally posted 2011-03-24 02:00:09.

« // »