Entries Tagged as 'Satellite TV'

The Worst Company in America

I’ve long held that one of the best measures of how bad a company is is how much they advertise, particularly direct mail advertising, and how they build their mailing lists.

Clearly we have a winner by this metric…  DirectTV of El Segundo, CA.

Three to four times per week I get a direct mailing from them, and once per week I get an insert in a advertiser newspaper.

Additionally I’ve filed for countless prohibitory orders through the United States Post Office (and I still get as many or more mailings from them).

Obviously there service is so pathetic that they desperately need new customers to replace the ones who bail as soon as their misleading contracts are up.

Today I called Direct TV and attempted to have my address removed from their database — they seemed to have a problem understanding that because they had taken my name and address from the telephone company listings and it was under “Solicitation Prohibited” that they didn’t need my real name to locate the record, and why they needed any name was beyond me (no it wasn’t, they were attempting to collect more demographic information to target even more advertising — they have no intent of removing my address from their database, if they had they would have done it when the United States Postal Service sent them the first prohibitory order over a year ago).

I don’t understand why anyone subscribes to satellite TV services… but then again I don’t understand why couch potatoes sit around watching mindless television programs when they could be doing something constructive with their lives.

Again — those who support unethical companies like DirectTV are part of the problem… and you should be ashamed for enabling them to operate.

Help me help DirectTV go out of business — boycott them and every other company that thinks they can continue to barrage you with direct mailings after you’ve filed with the USPS or requested removal of your address.

Originally posted 2011-01-21 02:00:39.

Satellite TV Law Suit

The State of Washington Attorney General filed a law suit against the nation’s largest satellite television provider DirecTV today alleging ‘deception’ was built into their business model.

Great start Rob, you must have a long list of major US companies to file litigation against behind this one.

Satellite TV providers, cable television companies, cellular telephone providers, credit card providers — most all of them seem to build deception into their marketing and customer relationship… and you really don’t need to survey many of their customers to get a good picture of it.

The only thing that’s surprising about this law suit is that DirecTV was so arrogant they didn’t quickly settle out of court for a fraction of what they’ve likely soaked their customers for — and that they may well now have similar litigation filed in most every other state.

For completeness I’ve included a link to the complaint filed against DirecTV by the State of Washington.  You can search for more information on the case, and (humorous) responses from DirecTV.

State of Washington v DirectTV (King County Superior Court, WA)

Originally posted 2009-12-14 01:00:17.