Entries Tagged as 'Technology'

Vantec Quality

Before I left San Francisco I purchased six Vantec cases.

Two 5.25″ external USB2.0 cases for Blu-Ray ROM devices; and four 2.5″ external USB2.0 cases to put 500GB hard drives in.

I already had the Blu-Ray ROM drives and set out to put those in the cases right when I got them home from Central Computer, but I quickly found out that neither of the cases had the holes tapped for the bolts that held the case closed (and interesting enough, Vantec doesn’t shipped the cases closed up like most vendors).

It was a nightmare trying to deal with Vantec; they sent me two sets of bolts — they just never really could grasp the fact that the cases weren’t tapped — the screws were probably the right ones.  And even worse I’d already exchanged them once (and the second two cases also weren’t tapped).

Anyway, I gave up on trying to get satisfaction and just used some nylon fasteners that I had that seemed to do the job reasonably well — but of course the large white nylon fasteners sticking out the back of a black case was far from attractive.

The 2.5″ cases I packed away and didn’t need those (I actually had some SATA/USB2.0 cases that I was using at that point — but wasn’t willing to pay the ridiculous price to get more of those).

Last week, though, I ordered a couple 500GB Seagate drives on sale.  They arrived yesterday and I went to put them in the cases… The first package had the screw packet and worked great.  The second package didn’t have any screws and had a defect on the finish on the enclosure.  The third and fourth packages had no screws either.  So out of four drives only one had screws — and the screws are a small metric thread (and fairly long with a small diameter head) that I have nothing like.

I contacted Vantec; already knowing what they’d say… so once I dig up my receipt and send it to them I’m sure the fun will start again; the good news is I know that these cases are tapped (since I have two screws I tested all the cases).

It seems to me that Vantec has some rather severe quality issues; and simple things like insuring screws in the package that fit would be resolved by closing the case before packing and shipping it… obviously they want to save a nickle or so — and cost their customers hundreds of dollars in wasted time.

So I’ll not be purchasing any products from Vantec mail order for sure; and if I want to chance it, I’ll open up and inspect the item BEFORE leaving the store.

Originally posted 2010-01-30 01:00:58.

Federal Express is a SPAMmer

Yesterday evening I received an Unsolicited Commercial Email (UCE, aka SPAM) from Federal Express in violation of the California Professions and Business Code Section 17538.45.

Apparently Federal Express has taken to harvesting email addresses used in requesting tracking services and subscribing them to their marketing mailings lists without obtaining the permission of the owner of the email address (California law prohibits OPT-OUT policies, and requires that advertisers use OPT-IN methods).

Not only have I send a demand to Federal Expresses marketing campaign company and Federal Express demanding immediate payment of the fifty dollar fine specified by California Law; but I will no longer do business with Federal Express PERIOD.  That means I do not ship via FedEx, and I do not accept packages via FedEx, which means I don’t deal with vendors that use FedEx.

Originally posted 2009-02-19 01:00:25.

Disposable EMail Addresses

DEAs = Disposable EMail Addresses; they’re useful for you to provide to a vendor so that you can track the use of the email address and delete it if you find it’s abused or chose to no long do business with whom you gave it to.

Just like Virtual Credit Card numbers give you control over payment to merchants, Disposable EMail Addresses give you control over your inbox.

It’s a great way to fight SPAM and identify SPAMmers.

If you don’t happen to own your own domain were you can create “forwarding” addresses, there are a number of web sites that provide you with the ability to create and manage DEAs — just do an internet search.  If you can’t find one, let me know and I’ll give you some pointers.

Originally posted 2008-12-19 12:00:36.

Employment Contact

For those who have located my résumé on line, please note that the email address that is on the résumé will generate a “Mail Delivery System” failure message; in that message will be the URL for my Employment Contact form.

It is truly unfortunate, but the amount of email (SPAM) I’m getting on these address that’s actually getting through the filters is staggering.  It appears one of the “hot” new jobs is people “stealing” email addresses and using them to send unsolicited commercial email too — and many companies (like Comcast; case ID NA0000014230535) don’t want to enforce their acceptable use policies for their [business] customers.

You can bypass getting the message and just use a contact form I’ve setup.

The contact form URL is http://rogersoles.com/employment, that will redirect you to a special contact form here on my BLOG.

I will respond to you from a disposable email address.

Originally posted 2010-04-01 01:15:33.

Microsoft Live Essentials

With Windows 7 Microsoft has removed email, instant messaging, address book, calendaring,  and movie maker from the Windows install.  If you run the Windows 7 Upgrade Advisor it will direct you to Live.com (a Microsoft) site for tools that will add back these features to Windows.

Live.com has offered most all of these tools in one form or another for over a year; and for quite some time now the entire suite of tools.

I’ll just quickly list the features:

  • Live Messanger
  • Live Call
  • Live Mail
  • Live Writer
  • Live Photo Gallery
  • Live Movie Maker
  • Live Toolbar
  • Live Family Saftey

Live Messanger is the replacement for Windows Messanger, MSN Messanger it’s substantially the same as what ever Microsoft messanger you might use — with an updated look and feel and of course, new features.

Live Call is Microsoft’s entry into the voice communications market.  I’ve never used it, so I can’t really comment on it.

Live Mail is the replacement for Outlook Express and Windows Mail (for you Vista users).  It somewhat resembles both of it’s predecessors, but carries forward many of the refinements from Windows Mail; and introduces a number of “bugs” that had been stomped out long ago in the code line (I reported several during the BETA — they still haven’t been fixed, and I expect until they annoy someone on the Live Mail team they won’t be).  On feature that has been added that many will find useful is the ability to interface with Hot Mail/MSN Mail/Live Mail web mail directly (at no cost).

Live Writer is a WYSIWYG editor for BLOGing.  It interfaces to Live BLOGs as well as a number of blogging engines and web sites.

Live Photo Gallery is Microsoft’s attempt to get some of the media sharing market.  I don’t use it, but I’m sure they’ve figured out some way to make money from it (like all the others).

Live Movie Maker is the replacement for Windows Movie Maker.  I haven’t used it.  The previous software might be fine for novices; but I prefer to use Final Cut Studio on my Mac; so I don’t think my opinion of this software is relevant to the target audience.

Live Toolbar is like most toolbars, a waste.  Whether it’s invasive like most of them or not I can’t say — I have no need for toolbars; and you probably don’t either.

Live Family Saftey is designed to limit access to questionable internet sites and content.  I’ve never used it; but I would guess like most it errors on the side of caution.

There is also a Microsoft Office Outlook Connector, and Office Live Add-In which provide access to Live features directly from Microsoft Office (why?) that you can read about on your own.

Overall, many of the “free” tools in Microsoft Live Essentials are probably well worth the small amount of time and energy to download and install.  One note, make sure you uncheck the items you don’t want (you can add them later if you change your mind) and pay close attention to the attemp to change (and lock) your browser’s home page and search tool.

Microsoft Live Essentials

Originally posted 2009-11-22 01:00:50.

nex·us [ néksəss ]

According to Encarta® World English Dictionary [North American Edition]

NOUN

  1. connection: a connection or link associating two or more people or things
  2. connected group: a group or series of connected people or things
  3. center: the center or focus of something
  4. cell biology specialized part of cell membrane: a specialized area of the cellular membrane that helps cells to communicate or adhere
[ Mid-17th century. < Latin nex-, past participle of nectere “bind” ]

It comes to English from Latin… and it comes to Google (they say) from there as well.

However, in the marketing of the nexus one Android cell phone Google now faces two growing problems.

The family of Philip K Dick (16-Dec-1928 – 2-Mar-1982), Do Androids Dream of Electric Sheep? (1968), have issued Google a cease and desist order alleging that the use of “nexus one” infringes on the copyright of their father’s work.

Whether or not there’s any validity to the claim, at most it’s a simple issue Google can throw money (or lawyers) at and resolve it without too much ado.

Yet, a bigger problem for Google is that the nexus one is being marketed directly to consumers; and Google isn’t know for customer service.  In fact, Google is know only for totally automated systems; systems that are not likely to appease consumers who spend $529.00 on a device that doesn’t do everything they believe it should do.

A growing trend of dissatisfied users are posting everything from rants about issues with T-Mobile’s upgrade policies to slow delivery and issues with errors on handsets when they’re used… and no response from Google.

Hacking a cell phone might be a good area for community support; but cell phone users are accustomed to (and expect) support from the manufacturer and / or cellular carrier.

Admittedly Google doesn’t have a high level of customer service they need to provided to be as good as most cellular vendors — but when they pitted themselves against Apple, they set reasonably high expectations from consumers.

Welcome to the real world Google — you don’t need to worry nearly as much about Wall Street as Main Street now!

Originally posted 2010-01-09 02:00:23.

The Super-Sized iPhone

The iPad is no longer a rumor — Apple’s put a stake in the tablet market.

The one thing Apple seems to be very good at is coming out with an extremely weak offering and making the world thing it’s technology they created and it’s technology you can’t do without…

The iPad isn’t available yet — it’ll be over a month before the WiFi only model ships and over two months before the WiFi + 3G model ships (unlocked, UMTS/HSDPA and GSM/EDGE — no cellular support).

When I read over the press announcements and the specifications on Apple’s site (and looked at the price) my reaction was — it’s slow, has no substantial storage, uses an Apple proprietary processor (derived from an ARM core), has no USB ports, and it’s way too big to fit in my pocket and doesn’t have a keyboard.

I’ll pass.

The press is saying how it’s an Amazon Kindle killer — well, if that’s the best thing that can be said about it maybe Apple has really missed the mark this time.

iPad

Apple iPad

Originally posted 2010-01-29 01:00:07.

OS-X – Desktop Search

I’m posting this mainly to illustrate that not Microsoft alone get’s the importance of desktop search — Apple’s Spotlight provides much the same level of functionality as Windows Search in an equally seamless implementation.

So the question (once again) is why are all the Linux based desktop search solutions pathetic?

Originally posted 2010-07-20 02:00:15.

Microsegmentation

I’ve been reading quite bit on “microsegmentation”; both VMware and Cisco have written quite a bit about it as a core of a software defined data center (SDDC).

It has implications for security, performance, redundancy — you name it.

Microsegmentation has the potential to be a defining characteristic of the datacenters that make cloud computing a reality as well as traditional datacenters located on business campuses.

Right now I’m trying to figure what the best way to actually “play” with the technology is to try and understand the details, and what could be done to optimize the creation (and re-allocation) or segments.

Originally posted 2016-12-15 21:14:44.

Restoring Windows Boot Manager

If you’ve tried Linux (or another operating system) on your PC, and you’d like to return to just the Windows boot manager (and perhaps remove the other operating system) or if the boot manager that was installed is no longer working here’s a quick way to recover.

First, find your Windows installation disc (or an equivalent Windows installation disc).

Boot into install; on the first setup screen hit Shift+F10, that will open up a command prompt.

Execute the following commands:

  • bootrec /FixMbr
  • bootrec /FixBoot

Now reboot…

The Windows boot manager should be in control — you may need to correct the BCD entries, but generally those will be fine.

You may also want to review: http://support.microsoft.com/kb/927392

Originally posted 2013-12-30 12:00:31.