Entries Tagged as 'Windows'

SugarSync Epic Failure

Today I decided I would test out SugarSync, they offer 5GB (not much by today’s standards) free cloud storage when you sign up through the Windows 10 App.

I signed up, downloaded the PC sync app, and got both the welcome as well as the verify email address email.

I clicked on the verify link — and below I what I got.  Just to be sure it wasn’t something pathological about Edge, I tried Chrome, FireFox, and Opera multiple times (I also tried a few more browsers, and clearly it’s no my network connection or DNS resolution — since I get an error from SugarSync).  To add insult to injury, there’s absolutely no way I could find to report this issue to them (other than write them a letter and send it via the US Postal Service).

Great way to build confidence in your product SugarSync — great way to make me want to shell out money…


You can never undo damage to your reputation like this.  My recommendation, close up shop — there are many choices in the cloud storage space, and they actually work.

SugarSync Epic Fail

SugarSync Epic Fail

Windows 7 – Install With Multiple Disks

I set out this evening to install Windows 7 Ultimate on one of my “high end” desktops, and like all my desktops it has multiple SATA drives running in AHCI mode (after all, it’s “high end”).

No matter how I setup my drives in the BIOS or with the SATA cables I kept getting the larger (newer) drive as DISK0 in the Windows 7 install and the smaller (older) drive as DISK1.

Finally I started doing some reading on the Internet, and I’m not the only person who’s noticed this behavior.  In fact, some say it’s random.

Based on what I’ve seen and what I’ve read I suspect that Microsoft’s EFI BIOS implementation re-polls [discovery] the drives and ignores what the PC legacy BIOS tells it… and the first drive to respond is DISK0.  In my case the drive I want to be DISK0 is probably predictably slower than the drive I want to be DISK1, so I see consistent results.  However, if the drives are very similar (or identical) you could see either become ready first (a micro-second counts).

This is obviously a bug in Windows 7 (didn’t happen in Vista; but apprently is did happen in Vista SP1 and SP2), and can cause all kinds of problems down the road.

What’s the best way to deal with it?

Open up your case and unplug all but the first drive, do your installation, then power up the drives one-by one (if you have hot-swap capability with SATA you don’t need to power down, if you don’t you will have to power down to plug in each drive in turn).

You can easily change the drive letters in disk manager; and once Windows tattoos the drives they should be fixed in order in disk manager.

If you have a motherboard that uses the Intel chip set you may want to download and install the Intel® Matrix Storage Manager for Windows 7.

If PCs used EFI BIOS (like Macs) this probably wouldn’t be an issue, but since Microsoft uses a soft EFI BIOS to boot, they should have tested this better, and they should have fixed it (there are several people who indicated they reported this behavior during the beta testing).

While Windows 7 might be a nice overhaul of Vista; it’s not without it’s problems, and maybe the whole PC heritage is beginning to be too antiquated to keep updating; perhaps it’s time for a new design.

Originally posted 2009-11-12 01:00:38.

Windows 7 User Account Flaw

I’d say this is just an issue with Windows 7, but it’s actually been present in Windows and Windows Server since Vista…

Plainly put, the organization of information in Windows can become corrupt to the point that Windows is unable to create new users.


Windows (based on NT) is over a decade old… and to have such a basic flaw seems un-thinkable!

Let’s see, to create a user…

  1. Check to make sure the log-on identifier is unique;
  2. Create a security descriptor;
  3. Create a user home directory;
  4. Copy user default template files to the home directory;
  5. Apply the security descriptor to the user home directory and files; and
  6. Update the user database.

Seems pretty straight forward to me.

And not only is it an essential function of an operating system, but it’s one that we should have every expectation shouldn’t ever fail — and if it does, there should be a procedure to fix it.

Oh, there are procedures to fix it — in fact that are so many procedures you could probably re-install the operating system a hundred times before trying all of them… and there are more than one “Microsoft Fix-It” automated fixes as well, and trust me — your odds of winning the lottery are probably better than one of them actually resolving your issues.

All I can say is that regardless of the potential Windows might have, Microsoft’s actions indicate that it’s not intended to be anything more than a toy operating system — and never was.

Originally posted 2013-09-03 12:00:00.

Microsoft Live Essentials 2011

Late last week Microsoft pushed out Microsoft Live Essentials 2011 as a “critical” update…

I don’t ever recall a new version of a piece of software being labeled as a critical update; and perhaps there was some security flaw found in the last version of Microsoft Live Essentials that Microsoft felt wasn’t fixable, or perhaps they just wanted to have people downloading an update that probably few will really want.

The only part of Live Essentials that I use is Windows Live Mail; so I can’t really speak to the rest of the pieces — but my first impression was that I’d be moving to a different email program soon, very soon.

Everything has changed, and menus you need to setup the program (it only copies some of your setting from the previous version) are buried deep, and in confusing places.

Additionally this isn’t just an email client any longer; it’s moving closer and closer to what Outlook is rather than what Outlook Express was… and to me that’s a shame.

I really can’t imagine most people have a surplus of screen real estate to comfortably accommodate all the eye candy and glitz that Microsoft has wasted time and energy into putting into Live Mail when they could have fixed some of the bugs (actually a bug that I reported during the beta over two years ago is still in even this version — I guess the kids in Redmond just don’t know how to keep a scrollable window in the same place after a change… and now rather than putting you at the top of the scroll you’re at a random location — so it looks like someone tried to hacked a “fix” in, and didn’t bother testing it… as seems to be all too true of most software these days).

My advice is don’t take the update… just continue using the version you have now until Microsoft forces you to upgrade; and if you don’t need the Hotmail/Live mail interface afforded by the Windows Live Mail program, consider one of the other free alternatives.

Originally posted 2010-10-24 02:00:38.

Desktop Sharing

Maybe I’ve become spoiled, but I just expect desktop sharing (remote control) to be easy and fast.

Nothing, absolutely nothing compares to Microsoft’s RDP; and virtually any Windows machine (except home editions) can be accessed remotely via RDP; and all Windows machines and Macs can access a remote Windows machine.

Apple has their own Remote Desktop Client, and it works well — but it’s far from free (OUCH, far from free).  And Apple does build in VNC into OS-X (can you say dismally slow)… but they don’t provide any Windows client.

Linux and other *nix operating system you can use an X session remotely; or VNC (zzzzzzzzzzzzz again, slow).

As a “universal” desktop sharing solution VNC isn’t horrible (and it’s certainly priced right, and there’s plenty of different ports and builds of it to choose from), but it’s old school and old technology.

I personally think it would be a great standard to have an efficient remote desktop sharing standard, that all computers (and PDAs) could use… one ring — eh, got carried away there; one client could talk to any server, and operating system vendors would only need optimize their server and their client, other operating system vendors would do the same…

Originally posted 2009-02-23 01:00:41.

Thinking Inside the VirtualBox

Sun Microsystems used to be a major player in the computer world; and I guess since Java belongs to Sun they are still a a fairly major force…

There’s a number of open source or free projects that Sun sponsors:

And, of course, it’s VirtualBox that has inspired this post.

VirtualBox 2.0.4 released on 24 October 2008, and from my initial experiences with it, it’s a contender.

A fairly mature x86/x64 virtualization framework for x86/x64 platforms.  VirtualBox runs on Windows, OS-X, Linux, and of course Solaris.

What sets it apart — well it’s to my knowledge the only fairly mature cross-platform virtualization framework that’s FREE on all platforms.

In general it doesn’t require hardware virtualization support with the exception that to run a x64 guest you must be on an x64 host with hardware virtualization.

Going through the list of features and playing with it there’s really nothing I couldn’t find that it didn’t do (and in playing with it, it seemed to work well)… the one feature that VirtualBox supports that none of it’s competitors had last time I looked (and that Hyper-V is sorely missing) is SATA (AHCI – Advanced Host Controller Interface) support… that provides much more efficient emulation of disk channel connections to the guest (and thus much better performance — and if you recall from my post on Hyper-V the fact that Microsoft doesn’t have SCSI boot support or AHCI support at all is what prevents me from moving to Hyper-V).

VirtualBox does apparently support VMWare virtual disks, but not Microsoft virtual disks (both of them provide open specifications, so my only conclusion is that Sun’s anti-Microsoft bias is at play which is sad since VirtualPC, Virtual Server, and Hyper-V account for a fairly substantial segment of the market, and a growing segment).

Like any product, you really need to carefully evaluate it based on your needs, but my feeling is that certainly for Mac users this might be the choice if you don’t want to by Parallels Desktop… and for Windows desktops this looks to be a very good.


On Windows if you want to use this on a server host machine (ie one that doesn’t require users to control the virtual machine) VirtualBox doesn’t really provide any interface for controlling machines in this manner; however, you can launch a VirtualBox machine from the command line, so you can have your server start up VirtualBox sessions at boot… though there are no tools provided by VirtualBox for managing running instances started this way.  My recommendation is that the VirtualBox team add a tool to manage and launch instances in a server environment.

On Windows (and other OSs) the way VirtualBox handles host networking (the default is a NAT’d network through the host… which could have some performance impact) is buy using the TUN/TAP driver.  Certainly they way Microsoft handles virtualization of the network adapter is far slicker, and I found that using host networking is not as reliable as NAT; hopefully this is an area where there will be some improvement.

Lastly, I haven’t run any actual performance tests head-to-head with  Parallels, VMWare, VirtualPC, and Virtual Server… but I can tell you that guests “feel” substantially faster running under VirtualBox (I was quite impressed — and surprised).


Originally posted 2008-12-08 12:00:55.

Windows 7 – 32-bit or 64-bit?

So you’ve got your new copy of Microsoft® Windows 7 and you’re ready to install it on your computer… but you have to decide whether to use the 32-bit install DVD or the 64-bit install DVD.

There’s obviously special cases that might force you to use one version or the other, but if that’s the case you should have the question eating at you.

First thing is does you processor and motherboard support 64-bits?  If it doesn’t, then the choice is easy because you don’t have one — you’ll be using 32-bits.

Second, is your computer limited to 2GB or 4GB of memory?  If it is, then the answer is simple — you’ll want to use 32-bit.

Third, does you computer have 4GB or less or memory?  If it does, then you have to ask yourself if you’re going to upgrade your computer soon.  Take a look at memory prices, it may be more feasible to actually buy a new computer with a fast processor, better video, etc.  But that’s a decision you’ll have to make.  If you’re not likely to put more than 4GB of memory in your computer you’ll want to use 32-bit.

If your computer will have more than 4GB of memory you will likely want to use 64-bit.

These guidelines are only that, and your specific needs may have many more complex requirements — but don’t deceive yourself into thinking you need to put a 64-bit version of Windows 7 on a computer that will never be able to really take advantage of it; you will in all likelihood decrease your performance.

Originally posted 2009-10-26 01:00:59.

Computer Tid Bits; Malware

Computer viruses, worms, trojans, etc are on the rise… if your computer is connected directly to the internet (or on a public wireless network) you’ll definitely want to have a firewall enabled.  The firewall in Windows XP SP2 (or better) and Vista is reasonably good (so there’s no reason to spend money on one).

Also, you should definitely consider running Windows Defender (free from Microsoft) and a Virus scanner.

Two good free Virus scanners are Avast and AVG.

Avast is extremely thorough, but can put a bit of a load on lower end systems.  AVG isn’t as thorough, but a great deal lighter on CPU.  Also, Avast will require you to register for a key — you can use a throw-away email address (from my experience they don’t seem to SPAM).



Originally posted 2008-05-09 18:20:12.

Microsoft BizSpark

 A program that provides Software, Support and Visibility for Software Startups.

 If your business developes software, is privately held, is less than three years old, and makes less than $1M US annually… you might qualify for greatly discounted (or nearly free) Microsoft software.

For more information, check out the requirements on the Microsoft® BizSpark web page.

Microsoft® BizSpark

Originally posted 2009-11-17 01:00:01.

Windows Mail (Vista)

Microsoft has several generations and families of email programs.

  • Outlook is targeted for the corporate market, and until recently the only viable choice for Windows if you wanted to keep “PIM” data (and still the only choice if you want to synchronize with a mobile device — but hopefully that will change).
  • Outlook Express became Windows Mail on Vista and Windows Live Mail if you want to run the same program on different operating systems (or you want to interface to Hotmail / MSN / Live accounts and don’t want to pay for enhanced services).
  • Entourage is the email program for the Macintosh.

I actually use all of the Microsoft email programs for different tasks:

I need Outlook to synchronize my Moto Q and Moto KRZR (actually I don’t have to use Outlook for the KRZR, but there aren’t any options for the Q).

I use Outlook Express, Windows Mail, and Windows Live Mail for various tasks; and I use Entourage on my Macs (I also use Apple iMail, but I’m haven’t drank Steve Job’s kool-aid, so I prefer to choose the program I like the best).

One of the downsides I’ve found with the Microsoft email programs in the Outlook Express, Windows Mail, Windows Live Mail family is that they’re so busy changing the name and interface that they don’t focus on making it work.

At one time Microsoft did IMAP much better than any other email reader; unfortunately, the bugs they had years ago, they still have — and most of the other email readers have gotten better.

The two problems I see over and over and over with Windows Mail (and the other’s in it’s family) deal with subscribing to IMAP folders.  Here’s some scenarios you might be familiar with:

You create a new mail folder and you get an error; you try to create it again and it tells you that it already exists, but can’t be shown.  I haven’t figured out what’s happening here, but I do know that the IMAP server creates the folder, and sets the subscribed FLAG (and that other email clients have no problem with the folder); but for some reason Windows Mail refuses to show it (and will continue to refuse to show it even if you delete the account and recreate it).

The only work around to this I’ve found is creating a folder with a single character in it’s name, and renaming it to what you want (that seems to always work — but if you recreate the account you might find that some folders aren’t listed any longer).

The other thing I’ve found that Microsoft hasn’t fixed is cleaning up the local message store (I have no clue what they do when the compact the database, but it doesn’t seem to really achieve the desired goal).  What I do here is I export my accounts, remove the accounts, shut down Windows Mail, then delete the left over message store.  Start up Windows Mail, import the accounts, and then let it re-download the information from the server.  This works well for me, since most of my messages are on a local server (for archival); and I don’t keep much on remote servers (so it really doesn’t take that long), and it keeps the size of the local cache down to something manageable (you will really notice what a poor job Microsoft does on cleaning up the local IMAP store when you defragment your disk with a tool that shows you what is going on).

To find your local data stores, you can use any of the following paths:

  • %USERPROFILE%\AppData\Local\Microsoft\Windows Mail
  • C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows Mail
  • %LOCALAPPDATA%\Microsoft\Windows Mail

 The folder for the IMAP store should match the display name (well — it may be what Windows Mail originally chose for you, but the first time you do an export / import you will get the name you chose — and that’s a good reason to do this once right after creating the account).


If you want to know my opinion on which email program from Microsoft is the “best” — well hands down it’s Entourage.  Why they don’t use that as a model to build an email program for Windows is beyond me — and why they don’t use common code for all their email programs and actually fix the bugs they have rather than continuing to change the name and look is also beyond me.

I would say you’re better off using Mozilla Thunderbird, but it still crashes with an IMAP store as large as mine.

I guess I could just start using my Mac for all my email.  But seriously, if you know of good options I’d love to hear from you.

Originally posted 2009-02-09 01:00:35.