Entries Tagged as 'Email'

Netbook

I purchased a MSI Wind U100 a couple weeks ago for an “on-the-go” computer.

At $299 plus $99 for a 2.5″ SATA2 500GB Seagate hard drive and $15 for an additional 1GB of DDR2 it’s a fairly economical solution to use to browse the web on the go, send/receive email, mapping, GPS, music and videos, contacts, date book, etc.

I looked at all the options, but I choose this one because I wanted 2GB of memory (most of them come with only 512MB built in so you can only have 1.5GB total and a couple only allow 1GB total).

The Atom N270 processor is by no means a top performer, but it does a fairly good job and mine is running Vista Home Premium with no issues at all (it ships with Windows XP Home).

The only thing I dislike about it is the fact that the keyboard is so small; but if you want a small notebook you’re going to have to live with a small keyboard!

No one computer is right for everyone, so you’ll have to decide what’s right for your particular needs, what your intended use is, and your budget.  There are actually models of netbooks you can purchase with an AT&T wireless modem installed for $99 (of course you have a two year contract your saddled with).

Bigger than a PDA, but far more flexible!

Originally posted 2008-12-27 12:00:21.

Federal Express is a SPAMmer

Yesterday evening I received an Unsolicited Commercial Email (UCE, aka SPAM) from Federal Express in violation of the California Professions and Business Code Section 17538.45.

Apparently Federal Express has taken to harvesting email addresses used in requesting tracking services and subscribing them to their marketing mailings lists without obtaining the permission of the owner of the email address (California law prohibits OPT-OUT policies, and requires that advertisers use OPT-IN methods).

Not only have I send a demand to Federal Expresses marketing campaign company and Federal Express demanding immediate payment of the fifty dollar fine specified by California Law; but I will no longer do business with Federal Express PERIOD.  That means I do not ship via FedEx, and I do not accept packages via FedEx, which means I don’t deal with vendors that use FedEx.

Originally posted 2009-02-19 01:00:25.

Email Readers

I’m going to focus on Microsoft Email Readers… if you want to use Thunderbird it’s fine; but since Microsoft current has FOUR different email programs for the PC (they also have Entourage for the Mac — but that doesn’t run on any flavor of Windows).

  • Outlook
  • Outlook Express
  • Windows Mail
  • Windows Live Mail

Outlook – comes in Office, and it’s a _very_ heavy weight email program.  If all you want to do is read email, this probably isn’t the program for you.  If you want to manager your calendar and your contact as well as email in one program, this would be a good choice.

Personally I tend to only use Outlook to maintain my address book and calendar; mainly because it’s what sync’s my cell phones.  I’ve always found it an horrendously complex email program — and then it trys and hides many of the things in email I want to use!

Outlook Express – I used this with Windows XP, and felt it was an adequate email program.  I actually handled IMAP better than any other client around at the time.  Both Thunderbird and iMail (on the Mac) had issues with very large IMAP stores.

If all you want to do is manage your email, it’s a good choice if you’re running on XP (or an older Windows).

Windows Mail – With Vista Microsoft quietly introduced a new email program.  Well, actually it’s pretty much the same email program as Outlook Express, with only a few improvements.

Again, if all you want to do is manage your email, it’s a good choice if you’re runnin gon Vista.

Windows Live Mail – Microsoft has also been working on developing a new email reader, and they’ve bundled it with their Live services.  You can download it for free (even if you don’t use Live).

This is a very feature full email program.  It will do IMAP and POP3 (so you can use it with your ISP or with GMail)… fully supports SSL & TLS, supports accessing Live Mail directly (that would be MSN, HotMail, and Live).  It will function as a NNTP (that’s News) reader, and as an RSS (that’s Really Simple Syndication) reader.

It stores contacts each in individual XML files (.contacts)… can import accounts from other Microsoft email programs.

It really has a number of nice features, and it’s a reasonably stable program; however, it’s more like a first generation release, so it does have some minor annoyances.

At the moment I’m trying to use Windows Live Mail on all my computers… just because that’s where we’re headed, and it works fairly well (and I do have some old MSN / HotMail / Live accounts it gives me direct access to).

One word of caution… if you decide to try out Windows Live Mail; only install the Live components you need (you can go back and add more later), and watch for the options where it wants to change your system defaults.

Originally posted 2008-05-11 22:12:43.

Is Adorama a SPAMmer?

At the bottom of this post are links to the first and second post I made concerning an order I’d placed with Adorama.

Yesterday I recieved an Unsolicted Commercial Email (UCE) from Adorama; apparently they felt it was quite acceptable to subscribe an email address they obtained from Amazon as part of order fulfillment to their mailing list.  While the email did contain an “unsubscribe” link, I never authorized any use of my personal information beyond the fulfilment of my order (and I just terminated the disposable email address on file with Amazon and created a new one).

I have written a complaint to Amazon; we’ll see what action they take (my guess is none, even though UCE is illegal in Washington State as well as California).

I don’t do OPT-OUT, I don’t do business with SPAMmers, and I don’t do business with businesses who support SPAMmers — so at the moment Adorama is back on my shit list, and depending on the action Amazon takes they may be on my shit list as well!

It always amazes me companies that think so little of themselves and the value of their advertisements that they need to force customers to get their junk mail, rather than provide them with the opportunity to specify their interest upfront.  Seems a consistent gauge of a bad company — they do what ever they want, why should they care if it’s legal, ethical, or good for business in the long term.

 

References:

  • California Business and Professions Code Section 17538.45
  • Chapter 19 of the Revised Code of WA, RCW 19.190

 

Previous posts:

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POST-NOTE:

Adorama assures me that email addresses obtained from Amazon are not automatically subscribed to their mailing lists.  However, customer’s who place orders directly with Adorama appear to have their email addresses automatically subscribed to their mailing list.  And my address was automatically subscribed because they placed a replacement order for me as part of the fulfillment process of my Amazon order.  From my perspective subscribing any email address to a mailing list without first obtaining a customer’s permission amounts to UCE and it totally unacceptable irrespective of the fact that you include an unsubscribe link in the email — it would have been far more acceptable to include a subscribe link in the order acknowledgement or shipping notice (and allow the customer to decide).

You need to make your own decision as to whether or not Adorama’s actions are ethical (and legal in your state of residence); but for me I don’t deal with companies who feel they may do as they please with my personal and confidential information (and my email addresses are personal and confidential).

Originally posted 2009-01-21 01:00:20.

Just Host – Just A Dependable Hosting Company

It isn’t often that I get to praise companies over and over — and honestly this time I’m writing about Just Host again not because they’ve done something great, but because they’ve continued to do what they’ve done since day one — work.

When I originated my multi-year hosting contract with Just Host I was expecting that I’d be canceling it and taking advantage of the money back guarantee… while we’re no where near the end of the term of my contract yet, I’m beginning to believe that the likelihood of canceling the hosting is far lower than renewing the contract.

Now if you need 99.99% uptime (high availability) and you’re running a web site that makes you millions of dollars every day this isn’t for you… but if you have a business or personal site that isn’t mission critical, but could still be very important to you — this might be for you.

I don’t know much about the internals of Just Host, and I’m glad that I haven’t needed to figure all that out… when things work, I’m perfectly happy just using the service.

At the moment I’m hosting my forty plus domains; sites for several of my friends and relatives; and a number of sites for clients of mine (for the most part I designed and manage the sites — and they’re nothing lavish, just basic sites that provide these business a presence on the web).

If you’re looking for a solution to your needs for hosting, click the ad below (or the one I put in my sidebar long ago) and try a reliable, reasonably prices solution that seems to just keep working.





Originally posted 2010-10-19 02:00:31.

The new SPAMmer in town — Apple Computer, Inc

Last week I wanted to update my Mac Pro to the newest version of OS-X, it’s free after all…

So powered up my Mac, let it apply all the updates for the software I had on it; then I went to the App Store to download OS-X Version 10.9 “Mavericks”.

When I tried to use my Apple ID to log in, the system told me that it had been deactivated; when went through the rats maze of information I ended up needing to call Apple Support.

I got through in about two minutes, which was impressive until I was connected to a person who barely could speak intelligible English (if English was her native language I’d consider her near illiterate). After what seemed like an eternity of back and forth (the human version of the electronic rats maze I’d just been subjected to), she told me that she would not be able to re-activate my account… after that I ask to speak to her supervisor.

I don’t know how long the hold was, but it was long, and long enough to put us past the operating time for support — the phone clicked (I could tell a person had answered), and I was immediately disconnected.

Great service Apple — the only other places recently I’ve found websites as poorly done and customer service as clueless is HealthCare.gov…

Since service was now closed, and I couldn’t get another call through to Apple (I did schedule a call back for the next morning; which FYI — I never got, absolutely no record of any call attempt within an hour of the scheduled time) I decided to be creative with their recovery system.

Eventually I got a reset email (perhaps Apple’s recovery system takes a few hours to send an email — I don’t know — and I really don’t care).

I gained access to my account, changed my password as required (it indicated I couldn’t change my password to my previous password — so in fact it wasn’t that I had forgotten my credentials, the account really had been deactivated).

Finally, after several hours I was able to “purchase” Mavericks from the App Store (as an aside — what happened to the cat motif ) and start the install.  I just went to sleep, it was way later that I had expected to be up.

While it really miffed me that Apple decided to deactivate my account (no one could really tell me why) and made it so difficult for me to re-activate it (and threw a horrendous web site and clueless customer service in my face) but what really pissed me off is that Apple automatically subscribed me to their f’ing mailing lists.

WTF???

I don’t want $#!+ from Apple – unless you’re giving me something to get your f’ing marketing crap I don’t want it — and I (and the laws of the State of California — where Apple is based) would classify it as SPAM.

All I can say is Wall Street isn’t the only one who’s becoming disillusioned with Apple.

Originally posted 2013-10-29 16:00:04.

Comcast

Comcast consistently ranks in the top ten (almost always the top five) of companies with pathetic customer service in virtually every poll I’ve seen (they probably even do poorly in polls they sponsor LOL).

I received a unsolicited commercial email from a Comcast business customer; and I did exactly what I should do — report it to the abuse contact published in the ARIN database, and send them a plain text copy of the entire email message — including full headers (adding the word SPAM to the subject).

I got back an automated message that said I needed to provide them the headers of the email message and a link to a page that really didn’t have any useful information.

I resent the message; including all the tags that were mentioned on the page (including the one for harassment, since that was the closest thing that fit)… and I got back a message from “Fred CSAtech55” referencing case ID NA0000014230535; who tells me if I want to follow up as “Harrassment” (that’s his spelling, not mine) that I should “call Comcast Security Assurance (CSA) at 888-565-4329”; but if I want to follow it up as spam I should “then choose the opt out option that the email provides”.

I guess, poor Fred not only can’t spell, but doesn’t understand that the LAST thing you do from an unsolicited email from a company that you’ve never dealt with (and have no reason to trust) is click on one of their links.

Maybe if Comcast hired people who could spell they might get out of the top ten worst companies for customer service.  Even better, if they hired people with a clue, they might actually be able to provide reasonable customer support and be no where near the top ten worst.

Oh, and if you’re thinking that they only provide poor service when you’re not a customer — WRONG, I can tell you story after story about how pathetic their service was in San Francisco; and how much better AT&T’s service was (that should truly be scary, when a company with service as poor as AT&T can have far superior service).

Originally posted 2010-03-31 02:30:37.

Disposable EMail Addresses

DEAs = Disposable EMail Addresses; they’re useful for you to provide to a vendor so that you can track the use of the email address and delete it if you find it’s abused or chose to no long do business with whom you gave it to.

Just like Virtual Credit Card numbers give you control over payment to merchants, Disposable EMail Addresses give you control over your inbox.

It’s a great way to fight SPAM and identify SPAMmers.

If you don’t happen to own your own domain were you can create “forwarding” addresses, there are a number of web sites that provide you with the ability to create and manage DEAs — just do an internet search.  If you can’t find one, let me know and I’ll give you some pointers.

Originally posted 2008-12-19 12:00:36.

Windows Live Mail Failings and Features

Since I’ve given Windows Live Mail a “recommendation” I do want to be clear about about some of the specifics.

First, when you move a message from one folder (account) to another, the tree pane displaying the folders (accounts) resets you to the top of the list reguardless of where you are.  This is clearly a bug — maintaining the visual state of a program is important (and I’ve reported it — on each of the last several versions).

Second, once in a while when you send a message, the message is sent fine; however, the message windows stays open, and if it was a “reply” the icon on the original message doesn’t change.  If the message window doesn’t close after you’ve clicked “send”, you might want to check your outbox and/or your sent items to see if it’s already been sent (or you might end up sending multiple copies — and that’s just embarrasing).

By default (and this is true of most all of the “newer” programs) the menu bar is turned off (the classic, file, edit, view, tools… help).  You can of course turn it back on, and you actually have to if you want to access some of the “advanced” features.  Personally I haven’t decided which way is best; I certainly like the fact the clutter is reduced, however I think I would like it more if I could easily add some of the feature to a “custom” tool bar rather than having to turn on the menu bar…

The program color codes your accounts; it uses some seemingly random selection process, but you can change them.  Most of the colors are muted, but there’s a pretty good selection.

The program allows you to determine the order of accounts in the tree pane (which is a great improvement over Outlook, Outlook Express, and Windows Mail where you had to prefix accounts with number or special chacters to get them to sort in anything other than “alphabetical”… and technically it was still alphabetical, it’s just you had a character or two at the beginning that wasn’t part of the “name”).  They could improve the interface of moving folders a little — like add a “move to top” and “move to bottom” instead of just “move up” and “move down”

They’ve done a nice job with the visual elements of the program; it takes some of the ideas from the way Outlook presents information and trys to keep everything “simple”.

And I’ve saved what could be the best new feature for last.. the “Quick Views” — basically, you have a great deal of control over this, but by default it shows you things like “Unread e-mail”, “Unread from contacts”, “Flagged items”… and if you’re like me and have a ton of email accounts, it’s really nice to be able to zero in on those new message quickly, and find those flagged message.

It also has SPAM and Phishing filters; but I tend to depend on my ISP to do that, and find that a second level of SPAM filters create more problems…

Originally posted 2008-05-12 00:27:10.

Windows Live Essential 2011 – Live Mail

Or perhaps better titled: Why I continue to use a product I hate.

When Outlook Express debuted many years ago Microsoft showed the possibility of creating a email reader for Windows that was clean,simple, and powerful… and for all the problems of Outlook Express it worked.

When Microsoft shipped Windows Vista they abandoned Outlook Express in favor of Windows Mail; largely it appeared to be the same program with a few changes to make it more Vista-like.

But not long after Windows Mail hit the street, Microsoft decided to launch Windows Live Mail, and what appears to be a totally new program modeled after Outlook Express / Windows Mail was launched.  I say it was new because many of the bugs that were present in the BETA of Windows Live Mail were bugs that had been fixed in the Outlook Express code line years before (as an interesting note, several of the bugs I personally reported during the BETA of Windows Live Mail are still present in the newest version – 2011).

The previous version of Live Mail was tolerable; most of the things that were annoying about it had fairly simple ways to resolve them — and in time, maybe we’ll all figure out ways to work around the headaches in 2011; but I just don’t feel like putting so much effort into a POS software package time and time again…

And for those of you who say it’s “FREE” so you get what you get, I’d say, no — it’s not exactly free… Microsoft understands that software like this is necessary in order to have any control over user’s internet habits, so it isn’t free — you’re paying a “price” for it.

Plus, there are other alternatives… Thunderbird for one.

Why don’t I use Thunderbird… simple, there is one “feature” lacking in Thunderbird that prevents me from embracing it.  You cannot export account information and restore it.  Sure Mozbackup will let you backup a complete profile and transfer it to another machine — but I want access to individual email accounts.

Why?  Well, here’s the scenario that I always hit.

I travel, and I tend to take my netbook with me when I travel — and often I’m using my cell phone to access the internet… while it’s “fast” by some standards… if you were to re-sync fifty email accounts each with a dozen IMAP folders, you’d take all day.  Further, most of those email accounts are uninteresting on a day-to-day basis, particularly when I travel — I only want to access a couple of those accounts for sure, but I might want to load an account on demand (you never know).  What I do with Live Mail is I have all the IAF files for all my email accounts stored on the disk (I sync them from my server), and I setup the mail program by loading the three or four that I use routinely, the others I only load as I need them, and I remove them from Live Mail when done.

OK — so that doesn’t fit you… here’s another.

You’ve got several computers, and you’d like to setup your email quickly and painlessly on all of them… but you don’t need all your email accounts on everyone of them — plus you add and remove accounts over time.  Again, Live Mail and it’s import/export handles this nicely.  You simply export a set of IAF files, and then import the ones you want on each machine.

The question is why doesn’t Thunderbird have this ability?

Well, there was a plug in for an older version of Thunderbird that did kinda this; of course it didn’t work that well for the version it was written for, and it doesn’t work at all for newer versions.

One more that I consider an annoyance (but it’s probably slightly more than that) is that there is no easy way in Thunderbird to change the order of accounts in the account window — and they’re not order alphabetically (that would make too much sense), they’re ordered chronologically (based on when you created them).  So you can re-order them, if you delete the accounts and add them back in the order you’d like them to appear; but wait, you can’t add an account any way in Thunderbird by type in all the information again.

And if you’re thinking, OK so write a plug-in that manages account ordering and import/export.  Sure, that would be the “right” thing to do if Thunderbird really had an interface to get to that information easily — but no, it appears you’d have to parse a javaScript settings file… oh joy.

These should be core features of Thunderbird; and in my mind they are huge barriers to wide acceptance.

Originally posted 2010-11-12 02:00:32.