Entries Tagged as 'Email'

Windows Live Mail Failings and Features

Since I’ve given Windows Live Mail a “recommendation” I do want to be clear about about some of the specifics.

First, when you move a message from one folder (account) to another, the tree pane displaying the folders (accounts) resets you to the top of the list reguardless of where you are.  This is clearly a bug — maintaining the visual state of a program is important (and I’ve reported it — on each of the last several versions).

Second, once in a while when you send a message, the message is sent fine; however, the message windows stays open, and if it was a “reply” the icon on the original message doesn’t change.  If the message window doesn’t close after you’ve clicked “send”, you might want to check your outbox and/or your sent items to see if it’s already been sent (or you might end up sending multiple copies — and that’s just embarrasing).

By default (and this is true of most all of the “newer” programs) the menu bar is turned off (the classic, file, edit, view, tools… help).  You can of course turn it back on, and you actually have to if you want to access some of the “advanced” features.  Personally I haven’t decided which way is best; I certainly like the fact the clutter is reduced, however I think I would like it more if I could easily add some of the feature to a “custom” tool bar rather than having to turn on the menu bar…

The program color codes your accounts; it uses some seemingly random selection process, but you can change them.  Most of the colors are muted, but there’s a pretty good selection.

The program allows you to determine the order of accounts in the tree pane (which is a great improvement over Outlook, Outlook Express, and Windows Mail where you had to prefix accounts with number or special chacters to get them to sort in anything other than “alphabetical”… and technically it was still alphabetical, it’s just you had a character or two at the beginning that wasn’t part of the “name”).  They could improve the interface of moving folders a little — like add a “move to top” and “move to bottom” instead of just “move up” and “move down”

They’ve done a nice job with the visual elements of the program; it takes some of the ideas from the way Outlook presents information and trys to keep everything “simple”.

And I’ve saved what could be the best new feature for last.. the “Quick Views” — basically, you have a great deal of control over this, but by default it shows you things like “Unread e-mail”, “Unread from contacts”, “Flagged items”… and if you’re like me and have a ton of email accounts, it’s really nice to be able to zero in on those new message quickly, and find those flagged message.

It also has SPAM and Phishing filters; but I tend to depend on my ISP to do that, and find that a second level of SPAM filters create more problems…

Originally posted 2008-05-12 00:27:10.

Free Hosted Email

If you have your own domain and you really don’t need web hosting you might want to consider hosted email servers from Microsoft or Google.

Both of them provide free hosted email services; limited to 500 accounts (which can actually be increased — but for free hosted email that’s probably fine).

I generally recommend that you consider just getting a hosting package that gives you a free domains, web space, and email — often on the order of $1.99 per month.

Microsoft Live Hosted Email (Free):  http://domains.live.com/

Goolge GMail Hosted Email (Free):  http://www.google.com/a/

Originally posted 2008-08-12 23:12:04.

Email Addresses

Ever go to a web site to enter your email address and find that it wouldn’t fit in the field they provided?

It’s amazing in a world of standards that companies (and individuals) continually ignore them and decide for themselves what’s acceptable.

HELLO!

User names (or local part of the address) can be 64 characters long, and domain names can be 255 characters long.

Here is an example of a reasonable well written validation for email addresses — if you want to see poorly done ones in action it doesn’t take too much effort to find ones that limit the entire email address to less than 30 characters!

<?php function isValidAddress( $email, $check = false )
{
##############################
# PHP Email Address Validator
# (C) Derrick Pallas
#
# Authors: Derrick Pallas
# Website: http://derrick.pallas.us/email-validator/
# License: Academic Free License 2.1
# Version: 2006-12-01a
if (!ereg(”
. ‘^’
. ‘[-!#$%&\’*+/0-9=?A-Z^_a-z{|}~]‘
. ‘(\\.?[-!#$%&\’*+/0-9=?A-Z^_a-z{|}~])*’
. ‘@’
. ‘[a-zA-Z](-?[a-zA-Z0-9])*’
. ‘(\\.[a-zA-Z](-?[a-zA-Z0-9])*)+’
. ‘$’
, $email
) ) return false;
list( $local, $domain ) = split( “@”, $email, 2 );
if ( strlen($local) > 64 || strlen($domain) > 255 ) return false;
if ( $check && !gethostbynamel( $domain ) ) return false;
return true;
# END
######
}

RFC822 superseded by RFC2822.

User names (for email) may contain:

  • A to Z letters, upper and lower case.
  • 0 through 9 digits
  • . (fullstop, period) but not as the first or last character
  • ! # $ % & ‘ * + – / = ? ^ _ ` { | } ~ – all are permitted.

The maximum length of the user is 64 characters; the domain is 255 characters; so with the @ a valid address could be up to 320 characters.

Further, did you know that user names are case sensitive (but domain names are not).  Of course many email systems treat user names as case insensitive.

For information on domain name limitation you should see IANA.

Now you know more than most developers who write code that accepts or uses email addresses!

Originally posted 2008-08-25 22:12:27.

1and1 POP / IMAP / SMTP Settings

If you have a 1and1 hosted domain with email (like my domains are), you can use the following settings for your email client:

POP:

host: pop.1and1.com
port: 110
port: 995, SSL

IMAP:

host: imap.1and1.com
port: 143
port: 993, SSL

SMTP:

host: smtp.1and1.com (requires authentication)
port: 25
port: 587, SSL

You can access 1and1 web mail via:

http://webmail.1and1.com/

Originally posted 2008-05-19 14:26:41.

SPF / DKIM

SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) are two methods to help indentify email which is likely not SPAM.  SPF was originally proposed in 2003 by Meng Weng Wong and Wayne Schlitt (SPFv1 RFC4408) as an open standard (SPF is backed by the Sender Policy Framework Council); DKIM originally merged and enhanced DomainKeys from Yahoo and Identified Internet Mail from Cisco (RFC4870 superseded by RFC4871) forming an open standard (DKIM is backed by an industry consortium).

Both SPF and DKIM attempt to provide information to receiving SMTP servers about whether or not a particular email message is authentic.

SPFv1 uses a very simple approach where a domain’s DNS server provides a root level TXT record that supplies information about SMTP mail servers that are permitted to originate domain email.

DKIM uses a more complex digital signature on each message (information about which is stored in a sub-domain in domains DNS containing self-signed keys).

You can read up on the specifics of each through the reference links provided below.


SPF (Wikipedia)

Microsoft SPF Record Wizard · OpenSPF Wizard

DKIM (Wikipedia)

Originally posted 2010-03-06 02:00:56.

Comcast

Comcast consistently ranks in the top ten (almost always the top five) of companies with pathetic customer service in virtually every poll I’ve seen (they probably even do poorly in polls they sponsor LOL).

I received a unsolicited commercial email from a Comcast business customer; and I did exactly what I should do — report it to the abuse contact published in the ARIN database, and send them a plain text copy of the entire email message — including full headers (adding the word SPAM to the subject).

I got back an automated message that said I needed to provide them the headers of the email message and a link to a page that really didn’t have any useful information.

I resent the message; including all the tags that were mentioned on the page (including the one for harassment, since that was the closest thing that fit)… and I got back a message from “Fred CSAtech55” referencing case ID NA0000014230535; who tells me if I want to follow up as “Harrassment” (that’s his spelling, not mine) that I should “call Comcast Security Assurance (CSA) at 888-565-4329”; but if I want to follow it up as spam I should “then choose the opt out option that the email provides”.

I guess, poor Fred not only can’t spell, but doesn’t understand that the LAST thing you do from an unsolicited email from a company that you’ve never dealt with (and have no reason to trust) is click on one of their links.

Maybe if Comcast hired people who could spell they might get out of the top ten worst companies for customer service.  Even better, if they hired people with a clue, they might actually be able to provide reasonable customer support and be no where near the top ten worst.

Oh, and if you’re thinking that they only provide poor service when you’re not a customer — WRONG, I can tell you story after story about how pathetic their service was in San Francisco; and how much better AT&T’s service was (that should truly be scary, when a company with service as poor as AT&T can have far superior service).

Originally posted 2010-03-31 02:30:37.

Netbook

I purchased a MSI Wind U100 a couple weeks ago for an “on-the-go” computer.

At $299 plus $99 for a 2.5″ SATA2 500GB Seagate hard drive and $15 for an additional 1GB of DDR2 it’s a fairly economical solution to use to browse the web on the go, send/receive email, mapping, GPS, music and videos, contacts, date book, etc.

I looked at all the options, but I choose this one because I wanted 2GB of memory (most of them come with only 512MB built in so you can only have 1.5GB total and a couple only allow 1GB total).

The Atom N270 processor is by no means a top performer, but it does a fairly good job and mine is running Vista Home Premium with no issues at all (it ships with Windows XP Home).

The only thing I dislike about it is the fact that the keyboard is so small; but if you want a small notebook you’re going to have to live with a small keyboard!

No one computer is right for everyone, so you’ll have to decide what’s right for your particular needs, what your intended use is, and your budget.  There are actually models of netbooks you can purchase with an AT&T wireless modem installed for $99 (of course you have a two year contract your saddled with).

Bigger than a PDA, but far more flexible!

Originally posted 2008-12-27 12:00:21.

Federal Express is a SPAMmer

Yesterday evening I received an Unsolicited Commercial Email (UCE, aka SPAM) from Federal Express in violation of the California Professions and Business Code Section 17538.45.

Apparently Federal Express has taken to harvesting email addresses used in requesting tracking services and subscribing them to their marketing mailings lists without obtaining the permission of the owner of the email address (California law prohibits OPT-OUT policies, and requires that advertisers use OPT-IN methods).

Not only have I send a demand to Federal Expresses marketing campaign company and Federal Express demanding immediate payment of the fifty dollar fine specified by California Law; but I will no longer do business with Federal Express PERIOD.  That means I do not ship via FedEx, and I do not accept packages via FedEx, which means I don’t deal with vendors that use FedEx.

Originally posted 2009-02-19 01:00:25.

Disposable EMail Addresses

DEAs = Disposable EMail Addresses; they’re useful for you to provide to a vendor so that you can track the use of the email address and delete it if you find it’s abused or chose to no long do business with whom you gave it to.

Just like Virtual Credit Card numbers give you control over payment to merchants, Disposable EMail Addresses give you control over your inbox.

It’s a great way to fight SPAM and identify SPAMmers.

If you don’t happen to own your own domain were you can create “forwarding” addresses, there are a number of web sites that provide you with the ability to create and manage DEAs — just do an internet search.  If you can’t find one, let me know and I’ll give you some pointers.

Originally posted 2008-12-19 12:00:36.

Microsoft Live Essentials

With Windows 7 Microsoft has removed email, instant messaging, address book, calendaring,  and movie maker from the Windows install.  If you run the Windows 7 Upgrade Advisor it will direct you to Live.com (a Microsoft) site for tools that will add back these features to Windows.

Live.com has offered most all of these tools in one form or another for over a year; and for quite some time now the entire suite of tools.

I’ll just quickly list the features:

  • Live Messanger
  • Live Call
  • Live Mail
  • Live Writer
  • Live Photo Gallery
  • Live Movie Maker
  • Live Toolbar
  • Live Family Saftey

Live Messanger is the replacement for Windows Messanger, MSN Messanger it’s substantially the same as what ever Microsoft messanger you might use — with an updated look and feel and of course, new features.

Live Call is Microsoft’s entry into the voice communications market.  I’ve never used it, so I can’t really comment on it.

Live Mail is the replacement for Outlook Express and Windows Mail (for you Vista users).  It somewhat resembles both of it’s predecessors, but carries forward many of the refinements from Windows Mail; and introduces a number of “bugs” that had been stomped out long ago in the code line (I reported several during the BETA — they still haven’t been fixed, and I expect until they annoy someone on the Live Mail team they won’t be).  On feature that has been added that many will find useful is the ability to interface with Hot Mail/MSN Mail/Live Mail web mail directly (at no cost).

Live Writer is a WYSIWYG editor for BLOGing.  It interfaces to Live BLOGs as well as a number of blogging engines and web sites.

Live Photo Gallery is Microsoft’s attempt to get some of the media sharing market.  I don’t use it, but I’m sure they’ve figured out some way to make money from it (like all the others).

Live Movie Maker is the replacement for Windows Movie Maker.  I haven’t used it.  The previous software might be fine for novices; but I prefer to use Final Cut Studio on my Mac; so I don’t think my opinion of this software is relevant to the target audience.

Live Toolbar is like most toolbars, a waste.  Whether it’s invasive like most of them or not I can’t say — I have no need for toolbars; and you probably don’t either.

Live Family Saftey is designed to limit access to questionable internet sites and content.  I’ve never used it; but I would guess like most it errors on the side of caution.

There is also a Microsoft Office Outlook Connector, and Office Live Add-In which provide access to Live features directly from Microsoft Office (why?) that you can read about on your own.

Overall, many of the “free” tools in Microsoft Live Essentials are probably well worth the small amount of time and energy to download and install.  One note, make sure you uncheck the items you don’t want (you can add them later if you change your mind) and pay close attention to the attemp to change (and lock) your browser’s home page and search tool.

Microsoft Live Essentials

Originally posted 2009-11-22 01:00:50.