Entries Tagged as 'Cellular'

4% of the Market; 50% of the Profit

Apple’s iPhone accounts for only 4% of the cellular handset market for “feature” phones, yet account for 50% of the profits…


Originally posted 2010-11-29 02:00:46.

SyncMate – Expert Edition

Several weeks ago I took a look at the free edition of SyncMate, and I had some fairly good things to say about it.  In fact, I was so impressed with it that I started using the free edition to synchronize my Windows Mobile device.

Eltima Software contacted me and offered me a license for the expert edition to enable to me more fully explore the capabilities of it (and to write a more in depth post about it).

I agreed, and here’s what I found…

I decided that this would be a fairly comprehensive test; it would involve a number of different operating systems, and synchronization environments.

The operating systems I tested were:

OS-X 10.6.1 (32 & 64 bit)

Windows 7 (32 & 64 bit)

Windows Vista (32 & 64 bit)

Windows 2003

Windows XP

Windows Mobile 6.5 (HTC Touch Pro 2 – XV6875)

Windows Mobile 5.1 (MotoQ)

Outlook Look 2003, 2007, 2010 on the PC

Entourage 2008 on the Mac

Windows Contact / Windows Calendar (on Vista and Windows 7)

Live Contacts / Live Calendar (on Windows XP, Windows 2003, Windows Vista, and Windows 7)

FireFox (Windows)

Safari (Windows and OS-X)

Additionally I took a quick look at iTunes and iPhoto (even though I don’t use either of those normally); and I took a quick look at Google synchronization (including synchronizing to an Android handset).

It’s a long list, and I assure you that the coverage of the tests were not exhaustive — but rather concentrated on suites of versions that would be most commonly found together (though I have a reasonably good feeling that unless there were some real flukes, the sample of tests I performed are probably indicative of all combinations).

My first test was to synchronize my Mac Book Pro with my Mac Pro… I’ve never really put any effort into making sure that the contacts and such agreed between the two, so I install unlocked the free version of SyncMate I’d installed on both and proceeded to enable all the plug-ins.  After fighting with both iPhoto and iTune (you wouldn’t need to worry about that if you actually used them they would have already been setup and ready to sync). the little spinners started and in just a few minutes I had everything on both machines (which also included all the calendar and contact information I’d gotten from my smart phone to start with) in sync.

I went ahead and disabled iPhoto and iTune for the rest of my tests — I’d seen it work, and certainly synchronizing those would easily be covered with the folder synchronization (which was a more generic test — but of course it was nice that the iTunes/iPhoto sync could be enabled with a simple click).

I decided next to see what the various versions of Windows and Office Suites would do… so I brought up virtual machines using various OS images and installed versions of Office in them.  I setup the Windows component of SyncMate and then decide to just do everything at once — so I added all the machines to SyncMate on the Mac Pro and hit the sync button.

It took a few minutes, but then on every machine in either (or both) the Windows Contacts and the Outlook Contacts there was a full copy of my contacts; as well as files I’d put in a test folder.

Things were going very well, so now I turned to a couple Windows Mobile devices.

Both were easy to setup via USB, and both synchronized perfectly (frankly I was a little surprised when the MotoQ running Mobile 5.1 worked as well as it did).  So then I tried WiFi sync on the XV6875 — worked just fine (there’s a nice feature of the SyncMate driver on the WinMo device that will tell you the IP and name of the device if you need).  Next was Bluetooth synchronization… and unfortunately I wasn’t able to do that on either device — during setting up the connection I kept getting “Uncompatible Device” (a newer version of SyncMate has corrected the awkward english construction; but unfortunately I still cannot use Bluetooth synchronization with either my XV6875 or Q), so I’m not exactly sure what the problem is, but I would consider Bluetooth synchronization more convenient than WIFi — though I generally use USB since I can charge the device as well.

Then I decided to try a few more scenarios from the SyncMate feature list.

Folder synchronization with a USB flash drive worked perfectly.  And from that I’d be fairly confident that iTunes/iPhoto/folders could be synchronized to any USB (disk) device.

Google synchronization worked just as documented; and synchronizing an Android handset with Google just happens (all you have to do is enter you account information into the handset and enable synchronization).

Here a few comments on individual features…

Call history and the SMS manager are both very nice features of the expert edition… I’m not sure it’s sufficient motivation to pay for an upgrade, but it certainly is a sweet feature.

Mounting a Window mobile phone as a USB disk is a feature that didn’t make much sense to me; my XV6875 has the ability to select whether or not it makes an ActiveSync style or USB drive connection when you connect it; though on an older device like my MotoQ it does let you see the file system on the Mac much as you would on a Windows desktop.

Time synchronization is another feature that just doesn’t make sense; all devices get synchronized to the network (and thus to atomic clocks) so I see little value (and a number of reasons not to) synchronize them to each other and defeat the mechanisms already in place (if this were a camera, not a cellular phone I’d consider this a plus — but I’m going to say this feature should be removed; and certainly not used).

As noted before, synchronization to Windows Live isn’t support (and since this is a Mac centric product I don’t think that should come as a surprise — but, of course, some people who have Windows Mobile phones may use some of the Live services).

One thing I haven’t really covered to this point is how you setup a sync partner in SyncMate; and I guess I haven’t focused on it because it’s fairly easy, and definitely straight forward.  It isn’t “automatic” (and I actually consider that a plus — I absolutely hate ActiveSync trying take ownership of a device I just want to attach once).  A nice touch to the way you add a partner is that you can both name it, and include an image for it (though it might be a little nicer if Eltima included more stock images with SyncMate, or created a web interface to find images of handsets — but I just downloaded one of each of my phones and then used that).

The number one quality of SyncMate is that it works — and by far and large it works as advertised.  In this round of tests I didn’t have any instability in the version of the Windows sync driver I installed (unlike in the previous tests where I did have some issues with the Windows sync driver crashing).

One feature I felt might be interesting for Eltima to add would be a “mesh” type synchronization — really all they’d need to do is have an ability to synchronize the partnerships between Mac hosts (ie — all the synchronization partnerships I entered on my Mac Pro could instantly appear on my Mac Book Pro the next time the two machines sync’d — and then conflicts would just be handled throughout the mesh on a peer-by-peer basis just as they are now).

As I’ve stated previously I find the price a little steep — but you and your wallet will have to decide for yourself…  If you like the free version, and have needs for some of the additional plug-ins; I suspect you’ll be favorably impressed by what you get once you purchase a license.

Eltima Software

Originally posted 2010-07-26 18:04:01.

HTC Touch Pro

I’ve admired HTC cellular (PDA) phones for a very long time… their cost, though, has always made me choose an alternate.

With the release of the very popular Touch Diamond and Touch Pro (Windows Mobile 6.1) phones has come the opportunity to buy one at an aggressive price ($200 with no contract if you shop wisely on Craigslist).

Most all of the HTC phones are hackable, and there’s a large community preparing custom ROM sets for them.

You’ve never seen a HTC phone?  Well, you may not have seen HTC’s phones, but you’ve probably seen a derivative of their Touch Flow 3D interface… whether they’d like to admit it on not a company in Cupertino popularized that type of interface on a phone they sell in the US through AT&T.

You can check out HTC’s site (URL below) for a list of all the various handsets they make (and not all of them are Windows Mobile — you might notice they also make the Android based G1).

I purchased the Touch Pro because it has both a touch screen and a keyboard… it’s a little thicker than the Diamond Touch, but I’m just not willing to give up on the keyboard yet — but I wanted a touch screen to make browsing the web a little less tedious.  And with Windows Mobile 6.1 you can internet connection sharing built in (so you can tether you notebook very easily without paying any additional fees).

One of the first things you’ll want to do (even if you’re not changing phone carries on the handset you get) is unlock your phone… primarily so that you can flash a custom ROM in that matches your own tastes (you can even customize many of the ROMs yourself).

Touch Flow 3D is wizzy and cool… and will amaze your friends, but let’s face it — isn’t battery life and functionality more important?  And simplicity goes a long way in making the phone more practical for everyday use (after all, you’re probably going to use it as a phone most of the time… or not).

At the moment I’ve got Mighty ROM loaded in my handset; it’s fairly clean, fairly light-weight; and works… I’ll consider upgrading to a Mobile 6.5 versions once those are more stable, and I might consider customizing my own ROM to remove a lot of the apps I don’t every intend to use.

By-the-way, one of the things you may find you no longer need if you go to this phone is a GPS… you can run Google Maps on it, but that requires you have an active internet connection (and that doesn’t always happen in many places), I also loaded Garmin XT on my handset, so I basically have a Garmin GPS with access to Garmin Live (weather and gas prices, I think you can pay a monthly fee for traffic, but there’s no traffic in my area).

All I can say is it’s a GREAT phone, and a wonderful PDA… and my feeling is HTC has gone a long way towards providing us with a convergent device.  Microsoft is rumored to be working on their own handset; let’s hope they’ve studies HTC and will leverage off their design.

The only negatives are battery life (always an issue with a PDA phone, but far less of an issue when you can Touchflow 3D), and radio quality (I suspect that has to do with the way they designed the radio — it’s certainly adequate when cell coverage is reasonable, but you might not get good reception in fringe areas).


Originally posted 2009-06-10 11:00:22.


OK — what the hell is all the excitement about iMessage?

I’ve read several “technology” articles on iMessage proclaiming it’s something new and special…

Last time I checked, Google Voice provided free SMS services that you could send messages to other users of Google Voice or any cell phone user for free… iMessage seems to be a rather poor entry into the market, and is better compared to existing instant messaging (IM) services (like AIM, Yahoo IM, Live IM, GTalk, etc) than a text (SMS) messaging service.

I fee too many of the “technology” reviewers have simply drank the Apple Kool-Aid and fair to provide the public at large with reasonable accurate information that’s unbiased.

Oh what – I’m talking about the media; what was I thinking — of course the information is biased, that seems to be the only type of information the media is capable of providing.  If you thought the government was run by big business and Wall Street, that’s nothing compared to the news media.

While Google Talk numbers have been limited in the past, you should be able to request an invitation and sign up for the service — and if you have a browser, you can use it (if you have Android — there’s an App for that).

Google Talk

Originally posted 2011-10-14 03:00:14.

Consumer Cellular

Consumer Cellular is a “discount” cellular provider (apparently a Verizon Wireless MVNO) that offers no-nonsense plans with no contract and low rates for users who only occasionally use their cell phones and the ability to change your plan at will.

Let me underscore that I don’t have any personal experience with Consumer Cellular, so I can’t vouch for their service — so my recommendation is keep a copy of the information from their web page in a PDF and pay with a credit card; that way if you find they don’t live up to their end of the “bargain” just work with your credit card company.


Originally posted 2010-04-28 02:00:11.

I don’t recommend “The OEM Shop”

On 22-Sep-2010 I placed an order for a “Motorola DROID and DROID II 1300mah Standard Battery” from “The OEM Shop” through Amazon.

I really hate dealing with Amazon Marketplace Merchants since my personal history of such dealings indicated that the likelihood of being disappointed is very high; and this occasions was in perfect keeping with my expectations.

The item was to have shipped by 24-Sep-2010, so when I didn’t see a change in status by close of business that day I sent an inquiry to the vendor.  I received back an automated reply that indicated that they were “on vacation” — and that they’d been on vacation even before my order had been placed (so I immediately considered the “contract” for purchase of an item had been entered into under fraudulent terms — ie, they knew before accepting an order that they would not meet the shipment commitment).

I immediately sent another message via Amazon requesting that the order be canceled.

The following week I got a reply from the merchant indicating that they had shipped the item on Saturday (the day after I’d sent a message to cancel the order — but within the time frame of the first message of their vacation).

I wasn’t sure I believe them; but I told them that I’d been refusing the item and it would be returned to them.

I also contacted Chase to open a charge dispute on my Amazon VISA for the item.

The item never showed up — and two days after I got the replacement item I’d ordered from another Amazon merchant (the order was placed on 27-Sep-2010) I requested that they provide me with the tracking information (which they had never posted to Amazon).

I haven’t heard back from The OEM Shop, I haven’t gotten the item, and I suspect they never shipped it.  I have gotten a permanent credit from Chase for the item so after posting negative feedback and this BLOG article I consider the matter closed.

My advice — don’t do business with “The OEM Shop” — there are too many good alternatives to them, and absolutely no reason to support questionable etailers.  If my experience isn’t enough to convince you — read the other recent feedback posts on 5-Oct-2010 and 4-Oct-2010 on Amazon.

“The OEM Shop” Storefront on Amazon

NOTE: I was notified by Amazon late this evening that a refund would be posted to my account (actually, since the charge-back had already been made permanent there isn’t any change from my perspective).

Originally posted 2010-10-05 14:25:36.

Microsoft MyPhone

I’ve been using Microsoft MyPhone for several months now; and I switched over to it not because it’s something I felt I really needed, but because Windows 7 doesn’t synchronize with Windows Mobile 6.5 devices using the new Windows Sync Center; it requires that I install the Vista (abomination) Device Center which replaced Active-Sync.

Why do I hate Device Center?  Well, I couldn’t really care whether I use the-man-in-the-moon or what ever to sync my phone, all I care is that I not have to use Outlook!  And you guessed it, Device Center will only synchronize with Outlook, Windows Sync Center allows synchronization with a number of sources (including Outlook if you use that POS).

The options I had were use third party synchronization software (which I was forced to use back when I had a Motorola KRZR — and I really didn’t want software to limit what I could sync), use Google (I really don’t want Google to have more of my personal information than they already have, or try MyPhone (not that I’m wild about Microsoft having my personal information; but I know that they’re a clueless company who wouldn’t know what to do with the information even if they realized they had it).

There are many things that MyPhone won’t do, and we might as well get those listed first:

  • It will not download ring tones
  • It will not synchronize to live contact, calendar, etc
  • It will not allow you to backup on your desktop

Things it will do:

  • It will limit you to 200 MB of storage
  • It will synchronize contacts (including pictures, but it does have some limitation with field sizes; so Garmin GPS points are a little problematic)
  • It will synchronize calendar (but it doesn’t allow notes or reminder, you have to enter those on the phone)
  • It will synchronize task lists (again see the above limitations)
  • It will synchronize text messages
  • It will synchronize browser favorites
  • It will synchronize photos
  • It will synchronize videos
  • It will synchronize music
  • It will synchronize documents
  • It will allow for deleting and archiving.
  • It will support multiple phone
  • It will support social networks (well, Live)
  • It will provide your phone’s last known location (last sync)

If you’re willing to pay for enhanced services:

  • It will ring your phone
  • It will provide your phone’s current location
  • It will lock your phone
  • It will erase your phone

Presumably these last services are targeted at lost phone (so you might wait until you’ve lost your phone to pay for the service, and I guess if it can’t do it you might be able to get a refund).

Currently MyPhone only supports Windows Mobile devices (so you can consider it’s something you get when you purchase a Windows Mobile phone), and most current Mobile 6.1 and 6.5 phones already have it pre-installed (but you can easily download it and install it on any Windows Mobile 6, 6.1, or 6.5).

To effectively use MyPhone you should have an unlimited data plan (or it might end up costing you quite a bit of money to do the synchronizations).

I don’t want to give anyone the impression that I think MyPhone is the best thing since sliced white bread (who came up with that expression — white bread is horrible), but it works, and it works well — and it provides a service for owners of Windows Mobile 6.x that Windows 7 doesn’t (so much for Microsoft’s flagship products, makes you wonder why you have to pay the big bucks for things that don’t work well, and don’t work together).

One of the nice features of MyPhone is that you can use it to sync information to you phone regardless of what desktop operating system you run (I believe synchronizing to Windows Mobile devices still requires a third party [extra cost] product on OS-X; Sync Mate or Missing Sync).

NOTE:  I believe Microsoft considers MyPhone to be part of the Windows Live offerings, but since it doesn’t inter-operate with Windows Live (at least in the current version) I don’t see how anyone can make that claim with a straight face (where do they get these programmers and program managers).

Microsoft MyPhone

Originally posted 2010-03-09 02:00:18.

Toshiba IS02

The Toshiba IS02 is a Windows Mobile 6.5.3 powered smart phone with a 1GHz Snapdragon processor and a 4.1″ AMOLED touchscreen sporting a 3.2MP digital camera, 384MB RAM, 512MB ROM, business card reader, Bluetooth, Wi-Fi with a GSM quad-band radio and 3G data.

It’s reported to be one of the slimmest WinMo phones available — and it has a full slide-out QWERTY keyboard!

Hopefully Toshiba will export the phone to the American market, and continue to innovate and push the competition.

Toshiba IS02

Originally posted 2010-07-19 02:00:11.

iOS 4

With the announcement of iPhone 4 Apple announced the a new version of their phone / media player operating systems — iOS 4; which will ship on the iPhone 4 and be offered as a free upgrade to iPhone 3G and 3GS users as well as second and third generation iPod touch users.

I’m sure everyone will be quick to tether their Apple device to iTune and apply the upgrades…

Originally posted 2010-06-10 10:50:15.

Air Time Free

If you have a flat rate cellular voice plan, you may not be interested in this article; but for most of us who simply don’t have cost effective options for flat rate plans this might help cut down on cellular bills.

Most cellular telephone companies off the ability to add one or more telephone numbers to your cell plan that will not be charged air time for inbound or outbound calls.  It goes by various names, A-List, Friends & Family, My Favs, My Circle, etc.

Unfortunately, all of them limit the number of telephone numbers you can designate as air time free to a fairly modest number.

But… by using Google Voice, you might find that one air time free number is really all you need to greatly reduce your monthly cellular expenses.

You can go to Google and read a fair amount about Google Voice, they’re adding new features all the time so I won’t even try and cover all of them; just a few that might be of help to you (by the way, the “Call Me” widget on my web site uses Google Voice, and it’s no cost to the caller or me).

So how exactly can you use Google Voice — or really what will be covered in this post is how I use Google Voice.

First, I setup a Google Voice account a few months ago, mainly to be able to give out a telephone number that I wouldn’t be bothered answering when I didn’t want to, and still be able to get voice mail (at my convenience).  Mainly I wanted to do this because I’m going to disconnect my home phone (AT&T offers “naked” DSL here, and since all my home phone does is provide telemarketers with a number to call I really don’t see a reason to ever answer it).

The Google Voice line worked great for receiving messages; I got them in my email inbox, and more times than not the voice to text transcription wasn’t very useful, but I could just click the link and listen to the message as well.

Second, I added my Google Voice number to my Verizon “Friend’s & Family” (what AllTel used to call “My Circle”) so that it would be air time free.  Partially because there would be times when I wanted to actually route my Google Voice number to a phone so I could answer it (say when I was expecting a call), but mostly so that I could use Google Voice for outbound calls to people who were not going to be air time free.

So to use Google Voice for air time free outbound calling you need to log onto the Google Voice web site (there’s a mobile version of it as well, so if you have an unlimited data plan you don’t even need to be near a computer to make use of it) and simply instruct it to make a call.  What happens is Google Voice calls you, then calls the number you instruct it to call and conferences you together.

To make all this air time free, you need to setup Google Voice to present you Google Voice call on inbound calls (that’s the number you specified as air time free with your cellular provider).  This, unfortunately, means that you don’t know who’s calling, but there are some Google Voice features that help there too (I’ll let you go through all the features yourself).

For outbound calls you could setup Google Voice to present your actual telephone number, but it makes more sense to have your Google Voice number presented (especially for toll free calls, remember that they always get your telephone number).

Now you might not care whether or not you get charged air time for a quick call to your doctor’s office to confirm an appointment, but when you’re going to be on the line with customer service for half an hour (or more) you might want to think about the extra step of using Google Voice.

Now let me make it perfectly clear.  I don’t trust Google with my personal and confidential information, so I would never have any sensitive data go through a Google Voice call; but hey, when it’s something like a customer service call people I don’t really trust with my information already have it.

You can request an invite to Google Voice, it’ll probably take ten days to two weeks before you get it.  I’d recommend setting up a Google Mail account as well (you can forward the message from the Google Mail account or you can directly access the Google Mail account with POP3/IMAP4) to go along with Google Voice.  In fact, even if you don’t expect to use Google Voice much, I’d say go ahead and setup an account now.

Also, Google Voice will be adding VoIP (SIP) service (they purchased Gizmo5) soon.

Originally posted 2010-02-10 01:00:49.