Entries Tagged as 'Shipping'

How To Stop Unwanted Mail

On 04 May 1970 The United States Supreme Court issued a final decision in a case concerning what was then 39 USC Section 4009 and 4009a and is now 39 USC Section 3008… essentially that decision gave each and every American the power to order the United States Post Office to issue an injunction against any mail sender they deemed the material sent to them to be offensive.

The Unites States Supreme Court additional ruled that only the recipient of the material could make the determination of what was and was not offensive; that the United States Post Office and all other agencies must enforce based on an individuals preferences (not an arbitrary standard).

To exercise your rights under the law in the past you would need to request and execute US Post Office Form 2150 “Prohibitory order against sender of pandering advertisement in the mails” in triplicate.  However the US Post Office has replaced Form 2150 with Form 1500 which is available in PDF

You can return the completed form and the opened envelope from the sender to your local post office or to:

     Pricing and Classification Service Center
     PO BOX 1500
     New York NY 10008-1500

Your local post office will likely try to tell you that you cannot use these forms unless it contains “erotically arousing or sexually provocative matter”, however you can refer them to page 13 of Postal Bulletin 219177 (30 July 1998) and point out:

Postmasters may not refuse to accept a Form 1500 because the advertisement in question does not appear to be sexually oriented.  Only the addressee may make that determination.

Further, Form 1500 includes the following paragraph:

Your obtaining the protection offered through these two programs makes sending prohibited mail to you unlawful. However, it does not make such mailings physically impossible. If you receive an apparently violate mail piece, contact your post office or refer to your notification letter for instructions on submitting the piece as evidence for possible enforcement action.

The article you attach to your a prohibitory order must be opened (postal employees are not permitted to open sealed articles).

 


 

ROWAN, DBA AMERICAN BOOK SERVICE, et al. V. UNITED STATES POST OFFICE DEPARTMENT et al.

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA

No. 399. Argued January 22, 1970. Decided May 4, 1970

US Code Title 39 Part IV Chapter 30 § 3008

§ 3008. Prohibition of pandering advertisements

 


 

United States Postal Service Administrative Decsions

PART 963 – Rules of Practice in Proceedings Relative to Violations of The Pandering Advertisements Statue, 39, U.S.C. 3008

 

Originally posted 2008-11-02 12:00:41.

Report Fraud

Each and every time you encounter someone trying to defraud you make sure you report it.

Phishing scams, money scams, premium SMS message, suspicious phone calls, un-authorized phone charges, un-authorized credit card charges, etc — go ahead and visit the IC3 (Internet Crime Complaint Center; a partnership between the Federal Bureau of Investigation [FBI], the National White Collar Crime Center [NW3C], and the Bureau of Justice Assistance [BJA]) and file a report.

Take action and let the law enforcement community decide what’s a threat and what’s not – but DO NOT remain silent or these problems will continue.

http://www.ic3.gov/

 

NOTE:  If you have an un-authorized charge on any of your bills you will also want to contact your billing company and dispute the charge with them; the IC3 will not do this for you.

Originally posted 2008-10-24 13:00:38.

Home Depot Online

In many respects Home Depot was a pioneer in the home improvement store industry.

Originally started in Atlanta in the late 70’s; four stores (recycled building from JC Penney’s failed attempt to enter the pharmacy retail segment) they build a chain that used technology for inventory control, checking out, ordering, stocking…

Now enter the new millineum where many brick and mortor retailers have figured out if you can use your online (web) presence to help customers purchase items and manage your inventory you can increase profits and lower costs.

Well… I wanted some shelving units — and I found pretty much what I wanted at a reasonable price.  But low and behold, I couldn’t elect to order it and pick it up at a local Home Depot store (I can do that with the competitor Lowe’s; or with Wal-Mart; or with hundreds of other companies)… they actually want me to pay for shipping.  Expensive shipping, and it’s not like their delivery service is going to bring those heavy items upstairs — so all I get out of it is having to wait.

I don’t believe they should only offer in store pickup; they should offer both home delivery and in store pickup (just like Lowe’s).

Not only does it save money for everyone to do in store pickup; but it allows me to manage my time better (I don’t have to wait around for a truck line to make a 350 pound delivery).

Why?

Let’s see now… who’s web site will I be clicking the “BUY” button on, and who will be getting my money.   One last bit of advice to Home Depot, you might want to close some more stores, because with this type of “exceptional customer service” you’re probably going to find yourself without customers.  Of course they started in store fronts of a failed venture, so they certainly should understand where it all can end up.

Originally posted 2009-02-15 01:00:35.

Perpetrating a Public Fraud

On my birthday I sent off my US Passport renewal application via US Priority Mail® because I wanted to insure that my old passport wasn’t lost, and of course the National Passport Center only has a Post Office box.

You can view the tracking information on the link below.

I called the US Postal Service about this (I actually had to make three separate calls, but it’s the post office so I didn’t expect stellar customer service).  The bottom line is they told me that even though this item was mishandled by the post office, and that the delay was not the result of anything beyond their control I was not entitled to a refund.

Read what the post office has on their web site about priority mail… “about 2 days” — 2 weeks (and one day) is no where near 2 days…

Like most “big businesses” in this country, the US Postal Service believes they are above the law and simply do not have to be truthful or honest in their business and advertising practices.

My advice, pay a little more and use a reliable carrier and simply avoid the US Postal Service — it’s no wonder that they’re having a difficult time making ends meet, maybe if they actually cared about consumers.

Personally I’m looking forward to the day the US Postal Service fails and I stop receiving “Junk Mail”.

Priority Mail®

With delivery in about 2 days and affordable prices, Priority Mail service is a great choice for shipping packages and envelopes. It includes Free Package Pickup* at your door. Plus, when you ship online you’ll get special savings and free Delivery Confirmation™.

You can view the tracking information here:

Show tracking information for 9405503699300472497222.

Or you can view it online at USPS.Com (you can confirm I haven’t edited the information):

Originally posted 2012-05-04 02:00:34.

What’s The Best Way To Ship?

Other than local courier services, you can use Freight Services, Airlines, and Common Carriers to ship a package.

Generally you’d use a local courier service to get something cross town quickly; and an airline to get something cross country quickly…

Freight services are generally for large shipments where time isn’t critical.  And often trying to ship anything small with them will result in exurbanite charges; plus will require you to palatalize the shipment and cause additional handling fees if loading docks aren’t present at the shipping and receiving points.

For most people when they ship an item it’s via a common carrier, The United States Postal Service (USPS), United Parcel Service (UPS), Federal Express (FedEx), or DHL (DHL acquired Airborne Express several years ago).

Which is the least expensive?

Well… it depends on what you’re shipping, to where, and how fast you want it there.

And just because one service looks right for what you’re shipping today, it might fall short or cost more tomorrow.

Things you need to keep in mind are the charges are generally based on:

  • Weight
  • Dimensions
  • Contents (surcharges for some items)
  • Destination (distance)
  • Class of service (ground, air, etc)

So, a light item in a huge box going cross country that needs to be there tomorrow is going to be expensive!

Also, you should be aware that many couriers are charging surcharges for:

  • Fuel
  • Rural Delivery
  • Signature
  • Insurance
  • Pickup (verses drop off)

Also, mail handling agents often charge a surcharge; which is ridiculous, since they charge you the published rate plus their surcharge when in fact they pay much less than the published rate!  Also remember that the shipper is responsible for filing any and all claims, so if you use a mail handling agent they will have to handle the claim.

So when you compare costs, you need to consider those items as well.

One other thing you want to consider is what’s convenient for you, and what’s convenient for the receiver — particularly if they are going to have to pick the package up after a failed delivery attempt.

While most people over look USPS when shipping, the Flat-Rate Priority Mail envelop can be an incredible value.  You get free delivery confirmation by printing a label online (you don’t have to do online postage, but it’s flat rate, so easy to calculate).  You can add insurance as well… it generally only takes a few days to arrive (faster cross country than any other carriers ground service).  And remember, as long as you can close the package, you can ship anything that fits in it for a low price — it’s particularly great for small heavy items.

Originally posted 2008-05-13 13:24:39.

Freight Terms Chart

Freight Terms Chart

F.O.B. Freight Terms What It Means
Destination Collect/Allow Buyers Pays; Seller Bears, Owns & Files Claims; Buyer Deducts Freight from Invoice
Destination Collect Buyers Pays & Bears Freight Seller Owns & Files Claims
Destination Prepaid Seller Pays & Bears Freight Seller Owns & Files Claims
Factory Collect Buyer Pays & Bears Freight Buyer Owns & Files Claims
Shipping Point Prepay/Charge Back Seller Pays & Adds Freight Cost to Invoice as Separate Item; Buyer Bears, Owns & Files Claims
Plant Collect Buyer Pays & Bears Freight Buyer Owns & Files Claims
Shipping Point Collect Buyer Pays & Bears Freight Buyer Owns & Files Claims
Shipping Point Prepaid Seller Pays & Bears Freight Buyer Owns & Files Claims

Originally posted 2008-05-13 13:09:48.

Is Adorama a SPAMmer?

At the bottom of this post are links to the first and second post I made concerning an order I’d placed with Adorama.

Yesterday I recieved an Unsolicted Commercial Email (UCE) from Adorama; apparently they felt it was quite acceptable to subscribe an email address they obtained from Amazon as part of order fulfillment to their mailing list.  While the email did contain an “unsubscribe” link, I never authorized any use of my personal information beyond the fulfilment of my order (and I just terminated the disposable email address on file with Amazon and created a new one).

I have written a complaint to Amazon; we’ll see what action they take (my guess is none, even though UCE is illegal in Washington State as well as California).

I don’t do OPT-OUT, I don’t do business with SPAMmers, and I don’t do business with businesses who support SPAMmers — so at the moment Adorama is back on my shit list, and depending on the action Amazon takes they may be on my shit list as well!

It always amazes me companies that think so little of themselves and the value of their advertisements that they need to force customers to get their junk mail, rather than provide them with the opportunity to specify their interest upfront.  Seems a consistent gauge of a bad company — they do what ever they want, why should they care if it’s legal, ethical, or good for business in the long term.

 

References:

  • California Business and Professions Code Section 17538.45
  • Chapter 19 of the Revised Code of WA, RCW 19.190

 

Previous posts:

__________

POST-NOTE:

Adorama assures me that email addresses obtained from Amazon are not automatically subscribed to their mailing lists.  However, customer’s who place orders directly with Adorama appear to have their email addresses automatically subscribed to their mailing list.  And my address was automatically subscribed because they placed a replacement order for me as part of the fulfillment process of my Amazon order.  From my perspective subscribing any email address to a mailing list without first obtaining a customer’s permission amounts to UCE and it totally unacceptable irrespective of the fact that you include an unsubscribe link in the email — it would have been far more acceptable to include a subscribe link in the order acknowledgement or shipping notice (and allow the customer to decide).

You need to make your own decision as to whether or not Adorama’s actions are ethical (and legal in your state of residence); but for me I don’t deal with companies who feel they may do as they please with my personal and confidential information (and my email addresses are personal and confidential).

Originally posted 2009-01-21 01:00:20.

UPS could win when Post Office stops shipping iPads overseas

Starting May 16, new United States Postal Service (USPS) regulations will prohibit customers from mailing iPads, Kindles, Smartphones, and other electronics with lithium batteries overseas, reports Fast Company. While the news is a headache for military families and electronics manufacturers and resellers, private delivery firms such as Atlanta-based United Parcel Service (NYSE: UPS) stand to gain, the publication notes.

The Post Office says the restrictions could be lifted, or at least relaxed somewhat, in January 2013, but until then customers who want to ship lithium battery-powered items overseas will have to make other arrangements.

Shipping with a private service to the military could take more work in addition to extra cash, Fast Company says. Neither UPS, DHL, nor FedEx ships directly to many military boxes. (FedEx offers a service for military boxes, SmartPost, which is subject to the same restrictions).

Shipping an iPad or Smartphone overseas to a member of the military would require mailing through a private delivery service to a civilian address in the host country–which, for a country such as Kuwait, for example, could make the price jump from the current Military Priority Mail rate of $5.30 to more than $20, Fast Company reported.

Atlanta Business Chronicle by Carla Caldwell
Morning Call Editor, Morning Call Editor

Date: Friday, May 11, 2012, 5:28am EDT
Last Modified: Friday, May 11, 2012, 7:48am EDT