Entries Tagged as '! ALERTS !'

The Anti-Green – Catalogs

Decades ago company after company mailed out or otherwise distributed large, printed, mail order catalogs.

The age of print advertising is gone, and the environmental cost of print advertising is horrific.

However, there appears to be many companies that don’t realize the impact of print advertising, nor do they understand that most (if not all) really don’t want (or need) a large mail order catalog.

Several months ago I ordered an item online from B&H Photo Video, and item which I researched online and located the “best” price using search engines.  I never requested to be subscribed to any postal mailing or email mailing lists — nor was there any obvious option to make sure that I was never subscribed to junk mail from B&H.

My feeling is that companies that do not believe that they actually represent a value to consumers are the companies that are quickest to force a subscription to any type of mailing list.  Companies who believe they offer something consumers want understand that consumers will come back and they don’t need to destroy the environment in order to attempt to promote future purchases.

For me, I’ll never purchase something from B&H Photo Video again.  I simply cannot support a business that engages in ravaging the environment [cutting down forests to produce paper, wasting energy to produce a catalog, wasting energy and polluting the environment to distribute that catalog, and further wasting energy to dispose of / recycle that catalog].

Do your part, take simple steps to make the world a better place — adopt more sustainable practices — join me in boycotting companies that don’t have a place in a sustainable world.

Originally posted 2010-05-07 02:00:32.

Retail Transactions and Privacy

I purchased a couple pairs of shorts the other day (Wednesday before Thanksgiving) and to my surprise the retailer ask me if I’d like them to record my driver’s license number to make any return easier (by swiping the information into the terminal).

WTF?

Last time I checked retailers were not entitled to the information on my driver’s license.

And this was particularly eerie to me because a group of my friends and I had been discussing an issue concerning the collection of personal data on consumers as part of the return process.

Of course, there’s not federal law that limits the amount of information a retail establishment can request (well — unless that transaction has to do with health care, and the HIPAA would require that you be provided with a privacy policy covering how the information could be used — but they can still ask).

To me, the moment the Patriot Act was signed American freedoms and privacy quickly started to spiral down the toilet; and I said it a decade ago and I’m still saying it — the law needs to be repealed.

I personally do not feel that retail stores are entitled to any personal information; that they should be required to honor their return policies as clearly posted; and that in order or collected and store personal information they must obtain a signed release at time of sale, and understand that they and their agents are fully and completely liable for any misuse of that information not explicitly contained in the signed release.

And while I don’t generally jump up and down about federal laws we need — we definitely need uniform consumer protection across this country.

Some states have a patchwork of laws that partially protect consumer privacy; but even in those states business have abused the laws because consumers don’t have a clear, consistent understanding of them — and I’ll point out that with more and more consumer transactions involving interstate commerce, only a federal law would really be able to insure consumer privacy.

Originally posted 2012-11-24 12:00:45.

Disclosing Personal Information

I find more and more companies attempt to get as much personal information on me as they can.

I also find more and more companies mishandle the personal information that they have collected.

I just got a letter today from a transfer agent one of my previous employers used; apparently they “lost” a data backup set that contained my personal information, of course they assure me that there’s little chance of any of my personal information being misused.  And offer to reimburse me for any expenses I might incur in obtaining a credit report, monitoring my credit, freezing access to my credit history — but I didn’t see in there any offer to compensate me for my time, or any loses that I might incur.

I think I’m just going to write them back, thank them for advising me of this information, and tell them that they may hire someone to manage and monitor misuse of information which they lost (most likely negligently); but that I will not incur any costs of money or time taking actions to protect myself from this incident, but I will hold them liable for any and all actual, consequential and potentially punitive damages should information they mishandled be used in any illegal activity.

My advice to companies that collect personal data is that they purge any at all personal data they have at the earliest possible time that they can legally do so.  Failing to take such action makes companies that maintain personal data liable for an unauthorized disclosure of information; and I would say potentially criminally negligent.

Originally posted 2009-01-18 01:00:44.

US Health Care Reform

Have you noticed all the advertisements attempting to stop heath care reform in this country?

Mainly the ads seem to be targeted at preventing the reconciliation of the Senate and House plans to include a public option.

If you look into who’s funding these advertisements you probably won’t be surprised that it’s the health care industry looking after their interests (which aren’t your interests unless you’re a major stock holder in one or more of the insurance companies or health care companies in this country).

Patients First is a project of Americans for Prosperity, an organization run by Art Pope (aka “The Knight of the Right”).  Heavily funded by corporate American — heavily funded by the health care industry.

There’s simply nothing grass roots about them — and they do not represent the interests of the average American.  They represent special interests, the extreme right, and the health care industry itself.

Obviously the American health care industry is spending money because they don’t want their lucrative business model changed.

Personally I question any organization’s motives when they attempt to hide where their funding comes from.

Dig deeper, you might not like what you find — and don’t just listen to the rhetoric, learn what’s at stake.

SourceWatch.org

Originally posted 2009-12-28 01:00:59.

Amazon Prices

Generally I’m very happy with shopping on Amazon (though I tend to avoid merchants in the Amazon Market Place), however…

Last month I was looking at some garden implements, and I found a Corona Clipper Model RK62061; well built, good reviews but Amazon was charging $27.63 for the item (free shipping) and indicating that the manufacturer’s suggested retail price was $29.99.

Well, I went over to Corona Clipper’s web site to check out additional information on the RK62061, and found that they had an online store — so I clicked on the RK62061 (it was a little bit of work to find the exact item, they have a rather extensive catalog)… but when I did, I found that the manufacturer’s suggested retail price (and the price that Corona Clipper would charge from their own store) was $16.40.

I was more than a little disturbed that Amazon was indicating that the manufacturer’s suggested retail price was nearly twice what it was in fact being listed for on the manufacturer’s web site (pretty clear who I’m going to believe on this).

I then checked out the shipping rates on Corona Clipper — $5.95; so even after shipping Corona Clipper was nearly 30% less than Amazon.

I pointed out to Amazon that there was an obvious error in their listing — that the manufacturer’s suggested retail price was almost half what they indicated.

They sent back a lame response about a DVD and not having any price match policy (obviously sent by a poorly done automated system)… obviously from a company that has questionable ethics and questionable customer service.

My advice — when Amazon benefits you, but from them — but ALWAYS double check the information they provide…

Obviously the State of Washington has rather different laws regarding fraudulent advertising or perhaps it’s just that Jeffrey Preston Bezos feels his company is above the law.

Originally posted 2010-04-09 02:00:53.

How To Stop Unwanted Mail

On 04 May 1970 The United States Supreme Court issued a final decision in a case concerning what was then 39 USC Section 4009 and 4009a and is now 39 USC Section 3008… essentially that decision gave each and every American the power to order the United States Post Office to issue an injunction against any mail sender they deemed the material sent to them to be offensive.

The Unites States Supreme Court additional ruled that only the recipient of the material could make the determination of what was and was not offensive; that the United States Post Office and all other agencies must enforce based on an individuals preferences (not an arbitrary standard).

To exercise your rights under the law in the past you would need to request and execute US Post Office Form 2150 “Prohibitory order against sender of pandering advertisement in the mails” in triplicate.  However the US Post Office has replaced Form 2150 with Form 1500 which is available in PDF

You can return the completed form and the opened envelope from the sender to your local post office or to:

     Pricing and Classification Service Center
     PO BOX 1500
     New York NY 10008-1500

Your local post office will likely try to tell you that you cannot use these forms unless it contains “erotically arousing or sexually provocative matter”, however you can refer them to page 13 of Postal Bulletin 219177 (30 July 1998) and point out:

Postmasters may not refuse to accept a Form 1500 because the advertisement in question does not appear to be sexually oriented.  Only the addressee may make that determination.

Further, Form 1500 includes the following paragraph:

Your obtaining the protection offered through these two programs makes sending prohibited mail to you unlawful. However, it does not make such mailings physically impossible. If you receive an apparently violate mail piece, contact your post office or refer to your notification letter for instructions on submitting the piece as evidence for possible enforcement action.

The article you attach to your a prohibitory order must be opened (postal employees are not permitted to open sealed articles).

 


 

ROWAN, DBA AMERICAN BOOK SERVICE, et al. V. UNITED STATES POST OFFICE DEPARTMENT et al.

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA

No. 399. Argued January 22, 1970. Decided May 4, 1970

US Code Title 39 Part IV Chapter 30 § 3008

§ 3008. Prohibition of pandering advertisements

 


 

United States Postal Service Administrative Decsions

PART 963 – Rules of Practice in Proceedings Relative to Violations of The Pandering Advertisements Statue, 39, U.S.C. 3008

 

Originally posted 2008-11-02 12:00:41.

Report Fraud

Each and every time you encounter someone trying to defraud you make sure you report it.

Phishing scams, money scams, premium SMS message, suspicious phone calls, un-authorized phone charges, un-authorized credit card charges, etc — go ahead and visit the IC3 (Internet Crime Complaint Center; a partnership between the Federal Bureau of Investigation [FBI], the National White Collar Crime Center [NW3C], and the Bureau of Justice Assistance [BJA]) and file a report.

Take action and let the law enforcement community decide what’s a threat and what’s not – but DO NOT remain silent or these problems will continue.

http://www.ic3.gov/

 

NOTE:  If you have an un-authorized charge on any of your bills you will also want to contact your billing company and dispute the charge with them; the IC3 will not do this for you.

Originally posted 2008-10-24 13:00:38.

Amazon Changes

You know how you used to be able to search for an item on Amazon and when you viewed it you could look at the pricing for the various vendors that offered new, used, refurbished, or all items?

Well, not any longer… looks like Amazon has decided you couldn’t possibly need that information and they’ll just hide it from you and you can buy which ever one they decide to put in your shopping cart.

And they’ve added a near useless history panel and recommendation panel, that even though there’s an option to turn it off — it doesn’t turn off.

What they forgot to include is a button that gives you a useful version of the Amazon site!!!

Looks like we know the next company to go down the path that Netflix speed down…

Originally posted 2011-11-01 03:00:11.

I’m not sure I trust Canonical…

I received this email from Canonical (the company that supports Ubuntu) yesterday (I’ve neutered the anchor on the link)

From: landscape-team@canonical.com
Subject: You have been invited to the Landscape account canonica
Date: Tue, 23 Mar 2010 12:07:48 +0000 (GMT)

You’ve been invited to the following Landscape account:

Canonical – candidates (canonica).

Please click the following URL to accept the invitation:

https://landscape.canonical.com/accept-invitation/GvEf6S0tBkpWD0YOcH8NQsKAe2Yh5H

Then a few hours later I received this email (I’ve removed hard breaks so that it reads a little easier as a blockquote)

From: Jamshed Kakar <landscape-manager@canonical.com>
Subject: Apology for mistaken ‘Canonical Landscape Invitation’ email
Date: Tue, 23 Mar 2010 20:03:23 +0000 (GMT)

Hi,

A few hours ago one of our systems accidentally sent you an invitation for a trial account in Landscape.  The invitation was sent to you by mistake as a result of incorrect data in our contact database.

We’re working hard to ensure that this sort of thing won’t happen again.  Please accept our sincere apologies for this accident.

Regards,
Jamshed Kakar
Landscape Project Manager

The only conclusion that I can draw is that information I used to apply for a job with Canonical a month ago or so was mishandled and made available for (mis)use by others in the company.  Given that this has happened (clearly my information has been mishandled) it raises a concern as to how much Canoncial can be trusted handling any potentially sensitive or personal information…

Consider credit card numbers provided to them for support; contact information for sales or employment… the list goes on.

My advice — don’t trust any company with personal information that can obviously not be trusted to properly handle and safe guard that information.

I have requested that Canonical immediately remove any and all of my personal information from all of their databases (I certainly wouldn’t feel comfortable being employed by or doing business with such a company), maybe you should do the same.

Originally posted 2010-03-24 01:30:17.

Perpetrating a Public Fraud

On my birthday I sent off my US Passport renewal application via US Priority Mail® because I wanted to insure that my old passport wasn’t lost, and of course the National Passport Center only has a Post Office box.

You can view the tracking information on the link below.

I called the US Postal Service about this (I actually had to make three separate calls, but it’s the post office so I didn’t expect stellar customer service).  The bottom line is they told me that even though this item was mishandled by the post office, and that the delay was not the result of anything beyond their control I was not entitled to a refund.

Read what the post office has on their web site about priority mail… “about 2 days” — 2 weeks (and one day) is no where near 2 days…

Like most “big businesses” in this country, the US Postal Service believes they are above the law and simply do not have to be truthful or honest in their business and advertising practices.

My advice, pay a little more and use a reliable carrier and simply avoid the US Postal Service — it’s no wonder that they’re having a difficult time making ends meet, maybe if they actually cared about consumers.

Personally I’m looking forward to the day the US Postal Service fails and I stop receiving “Junk Mail”.

Priority Mail®

With delivery in about 2 days and affordable prices, Priority Mail service is a great choice for shipping packages and envelopes. It includes Free Package Pickup* at your door. Plus, when you ship online you’ll get special savings and free Delivery Confirmation™.

You can view the tracking information here:

Show tracking information for 9405503699300472497222.

Or you can view it online at USPS.Com (you can confirm I haven’t edited the information):

Originally posted 2012-05-04 02:00:34.