Entries Tagged as '! ALERTS !'

Off Shore Drilling

For years the oil and gas companies have been telling us (the American public) how safe off shore drilling is, and they’ve been trying to convince us that they have contingencies for anything that might happen, and that there’s no substantial risk to our environment.

Well, take a look at the Deepwater Horizon oil platform in the relatively tame Gulf of Mexico and the inability of the world’s largest oil company to stop (or even really slow) a huge oil leak and consider who ill prepared the oil companies would be to handle a spill anything like this is the Gulf of Alaska (or any place near the Artic) in the middle of the Winter — or what could happen in the Gulf of Mexico or Atlantic seaboard during hurricane season.

Yes, I think it’s a travesty that the Federal Government didn’t have any contingency plans for oil spills of this magnitude — but don’t point a finger at the current administration; you’ll find that’s been years and years in the making (and least you forget, we just had an “oil and gas man” in the Whitehouse for eight years), but in the end, it is the industry itself that is ultimately responsible for the impact of their decisions to use such a small amount of their profits to insure the safety of their endeavors — and it is the companies that should be made to pay for the damages they’ve caused.

Damages to the coastal ecosystem of Louisiana, Mississippi, Alabama, and Florida are increasing hourly as BP does little to stem the disaster — except possibly try and contain the public relations damage.  While BP stock is down 40%, first quarter 2010 saw record profits — and in the end, I suspect BP will find a way to pass all the costs and loses onto consumers and reward their investors.  BP CEO Tony Hayward has already assured investors that the company has “considerable firepower” to cope wit the severe costs… but missing are statements to the world that they’ll commit the “firepower” it’ll take resolve this disaster.

Bottom line, perhaps rather than increasing the leases for off-shore drilling it’s time to pull back all the currently unused leases and start heavily fining the oil and gas industry for any and all violations.

NASA Satellites’ View of Gulf Oil Spill

Originally posted 2010-06-07 02:00:25.

Amazon Prices

Generally I’m very happy with shopping on Amazon (though I tend to avoid merchants in the Amazon Market Place), however…

Last month I was looking at some garden implements, and I found a Corona Clipper Model RK62061; well built, good reviews but Amazon was charging $27.63 for the item (free shipping) and indicating that the manufacturer’s suggested retail price was $29.99.

Well, I went over to Corona Clipper’s web site to check out additional information on the RK62061, and found that they had an online store — so I clicked on the RK62061 (it was a little bit of work to find the exact item, they have a rather extensive catalog)… but when I did, I found that the manufacturer’s suggested retail price (and the price that Corona Clipper would charge from their own store) was $16.40.

I was more than a little disturbed that Amazon was indicating that the manufacturer’s suggested retail price was nearly twice what it was in fact being listed for on the manufacturer’s web site (pretty clear who I’m going to believe on this).

I then checked out the shipping rates on Corona Clipper — $5.95; so even after shipping Corona Clipper was nearly 30% less than Amazon.

I pointed out to Amazon that there was an obvious error in their listing — that the manufacturer’s suggested retail price was almost half what they indicated.

They sent back a lame response about a DVD and not having any price match policy (obviously sent by a poorly done automated system)… obviously from a company that has questionable ethics and questionable customer service.

My advice — when Amazon benefits you, but from them — but ALWAYS double check the information they provide…

Obviously the State of Washington has rather different laws regarding fraudulent advertising or perhaps it’s just that Jeffrey Preston Bezos feels his company is above the law.

Originally posted 2010-04-09 02:00:53.

Promise NS4300N NAS (Update)

Looks like Promise has “fixed” the issue with Seagate 1.5TB drives in the NS4300N NAS…

They’ve replaced Compatibility List NS4300N_SR5_Compatibility_List_v1.0-20081031.pdf with NS4300N_SR5_Compatibility_List_v1.0-20081126.pdf on their support web site — the never revisions of the V1.0 Compatibility List omits the Seagate 1.5TB drive (interesting that they choose to call it V1.0 rather than V1.1 and remove the previous V1.0 list from their web page)… but the firmware release notes still contains the statement that they’ve added support for 1.5TB drives (the only 1.5TB drive I know of is the Seagate).

Promise’s actions are a little suspect… maybe it’s time for a trip over to Alameda’s Small Claims Court…  I’ve retained copies of both versions of the compatibility list as well as the firmware release notes.

And for the record, I have still yet to receive any update to my online support inquiry even though I’ve updated it a number of times with “additional” comments and information; and I’ve called Promise as well.

Originally posted 2008-12-04 22:13:22.

Hybrid Vehicles

There’s been a great deal of “buzz” over hybrid vehicles being green… but for a very long time I’ve had some serious questions about just how green they are.

Yes, there’s no question that their carbon emissions are substantially lower than gasoline powered vehicles (but remember, hybrids do use gasoline).

Yes, hybrids are a significant step forward (though the modifications to hybrids that allow them to be recharged and ran totally from electricity certainly makes them far more green; and really shouldn’t cost any more in a production model).

But the reality is green isn’t just about the emission in the every day use of the vehicle — green also has to do with the environmental impact of the production of the batteries and their disposal.

Most hybrids use lead acid, a few newer ones use Lithium Ion / Lithium Polymer… neither of which is exactly eco-friendly (I’d prefer them not to be buried in my back yard, or any where near where my water comes from).

Lead acid batteries have a limit life; how long they last depends on a number of variables, and some of the materials can be recycled and reused – but you need to make sure that your community has setup to deal with those issues before you buy your hybrid.  My reading indicates that only California has implement stringent rules for the warranty and handling of lead acid batteries in hybrid (hopefully more states will follow suit).

Lithium cells appear to be a great solution.  They’re small and dense; but the downside is they have a three year life span from the time they were manufactured.  And Lithium is an extremely dangerous substance to release into the environment.

I’m not saying you shouldn’t buy a hybrid; they are good choices for many drivers (particularly commuters who can’t use all electric), but consider the impact of the improperly disposed of batteries, and even the properly disposed of batteries resulting from normal wear and tear as well as accidents.

Green isn’t something you should try and see under a microscope — it’s an end-to-end game.

Originally posted 2010-01-17 01:00:52.

AT&T = Pathetic Customer Service

My AT&T U-Verse bill notice came in over the weekend; so this week I launched the web site to take a look at the details.

When I signed up for the service I was “promised” $20 off per-month for signing up for electronic statement delivery and automatic payments.

Well, the first month it didn’t happen; and AT&T’s excuse was that my bill was processed _before_ I had signed up for the electronic statement delivery and automatic payments.

The second month it didn’t happen; and AT&T’s excuse was that something must have went wrong — that I needed to unsubscribe and then resubscribe; of course their policies clearly stated that if I discontinued either of the requirements I would become ineligible for the statement credit.  I escalated the issue to a supervisor who impressed me as being more incompetent than the front-line people; then I escalated it to the executive complaints office — who assured me it would be resolved.

The third month it didn’t happen; and AT&T really had no excuse.  Again I escalated it to a supervisor, and got the promise that it would be researched and resolved.

This month (the fourth month), I lost it — I was pissed off the minute I called AT&T — and I pointed out to them that they were wasting my time month after month after month — and I was tired of it.  The front-line person was totally incompetent and the supervisor was just as incompetent… and rude.

One thing’s for sure — NO ONE beats AT&T for the most pathetic customer service on Earth.

If you subscribe to AT&T services based on promises of rebates, cash back, credits, special pricing, etc — make sure you keep copies of everything; and be prepared to file a small claims action, because it probably will come to that.

It always comes down to who has pissed you off the least (lately) and who is offering the best deals — but in the end you have to decide between the cable company and the phone company and just live with pathetic customer service.

Originally posted 2010-07-10 02:00:01.

US Health Care Reform

Have you noticed all the advertisements attempting to stop heath care reform in this country?

Mainly the ads seem to be targeted at preventing the reconciliation of the Senate and House plans to include a public option.

If you look into who’s funding these advertisements you probably won’t be surprised that it’s the health care industry looking after their interests (which aren’t your interests unless you’re a major stock holder in one or more of the insurance companies or health care companies in this country).

Patients First is a project of Americans for Prosperity, an organization run by Art Pope (aka “The Knight of the Right”).  Heavily funded by corporate American — heavily funded by the health care industry.

There’s simply nothing grass roots about them — and they do not represent the interests of the average American.  They represent special interests, the extreme right, and the health care industry itself.

Obviously the American health care industry is spending money because they don’t want their lucrative business model changed.

Personally I question any organization’s motives when they attempt to hide where their funding comes from.

Dig deeper, you might not like what you find — and don’t just listen to the rhetoric, learn what’s at stake.

SourceWatch.org

Originally posted 2009-12-28 01:00:59.

Disclosing Personal Information

I find more and more companies attempt to get as much personal information on me as they can.

I also find more and more companies mishandle the personal information that they have collected.

I just got a letter today from a transfer agent one of my previous employers used; apparently they “lost” a data backup set that contained my personal information, of course they assure me that there’s little chance of any of my personal information being misused.  And offer to reimburse me for any expenses I might incur in obtaining a credit report, monitoring my credit, freezing access to my credit history — but I didn’t see in there any offer to compensate me for my time, or any loses that I might incur.

I think I’m just going to write them back, thank them for advising me of this information, and tell them that they may hire someone to manage and monitor misuse of information which they lost (most likely negligently); but that I will not incur any costs of money or time taking actions to protect myself from this incident, but I will hold them liable for any and all actual, consequential and potentially punitive damages should information they mishandled be used in any illegal activity.

My advice to companies that collect personal data is that they purge any at all personal data they have at the earliest possible time that they can legally do so.  Failing to take such action makes companies that maintain personal data liable for an unauthorized disclosure of information; and I would say potentially criminally negligent.

Originally posted 2009-01-18 01:00:44.

Report Fraud

Each and every time you encounter someone trying to defraud you make sure you report it.

Phishing scams, money scams, premium SMS message, suspicious phone calls, un-authorized phone charges, un-authorized credit card charges, etc — go ahead and visit the IC3 (Internet Crime Complaint Center; a partnership between the Federal Bureau of Investigation [FBI], the National White Collar Crime Center [NW3C], and the Bureau of Justice Assistance [BJA]) and file a report.

Take action and let the law enforcement community decide what’s a threat and what’s not – but DO NOT remain silent or these problems will continue.

http://www.ic3.gov/

 

NOTE:  If you have an un-authorized charge on any of your bills you will also want to contact your billing company and dispute the charge with them; the IC3 will not do this for you.

Originally posted 2008-10-24 13:00:38.

Perpetrating a Public Fraud

On my birthday I sent off my US Passport renewal application via US Priority Mail® because I wanted to insure that my old passport wasn’t lost, and of course the National Passport Center only has a Post Office box.

You can view the tracking information on the link below.

I called the US Postal Service about this (I actually had to make three separate calls, but it’s the post office so I didn’t expect stellar customer service).  The bottom line is they told me that even though this item was mishandled by the post office, and that the delay was not the result of anything beyond their control I was not entitled to a refund.

Read what the post office has on their web site about priority mail… “about 2 days” — 2 weeks (and one day) is no where near 2 days…

Like most “big businesses” in this country, the US Postal Service believes they are above the law and simply do not have to be truthful or honest in their business and advertising practices.

My advice, pay a little more and use a reliable carrier and simply avoid the US Postal Service — it’s no wonder that they’re having a difficult time making ends meet, maybe if they actually cared about consumers.

Personally I’m looking forward to the day the US Postal Service fails and I stop receiving “Junk Mail”.

Priority Mail®

With delivery in about 2 days and affordable prices, Priority Mail service is a great choice for shipping packages and envelopes. It includes Free Package Pickup* at your door. Plus, when you ship online you’ll get special savings and free Delivery Confirmation™.

You can view the tracking information here:

Show tracking information for 9405503699300472497222.

Or you can view it online at USPS.Com (you can confirm I haven’t edited the information):

Originally posted 2012-05-04 02:00:34.

Connect for the Cause

I’m a huge fan of credit unions; be they state or federal chartered; and I hate banks (all banks).  There’s a huge difference between what motivates a credit union and what motivates a bank, and dealing with even a bad credit union is generally much more satisfying than dealing with the best bank!

Personally I use credit unions when I can; and soak banks for their “give mes” on credit cards… I never pay a bank a penny further if they don’t pay me — I don’t make money for them, and my credit unions never charge me a penny (seems like a good arrangement to me) .

The quote below is from a web site that’s designed to keep you informed about legislation that might effect the services credit unions can provide to you; below it are two links to (California) organizations that support credit unions — while all of whats on those sites might not be important to you, certainly any of the federal changes proposed will likely effect you.

Support your credit unions in every way you can — and fight back against the greedy banks that feel you as a tax-payer (and a customer) should pay for their mistakes while they continue to pay the executive staff (who made the mistakes) huge bonuses.

Take back America… take it back from the greed that destroys the very foundation of our society!

 


As a credit union supporter, you are aware of the need for grassroots action and mobilization efforts to inform our elected officials about credit union issues. Thank you for your active support, and please visit this network frequently to stay informed about legislative issues that are important to your credit union.

Connect for the Cause

California Credit Union League

Originally posted 2009-11-28 01:00:29.