Entries Tagged as '! ALERTS !'

Disclosing Personal Information

I find more and more companies attempt to get as much personal information on me as they can.

I also find more and more companies mishandle the personal information that they have collected.

I just got a letter today from a transfer agent one of my previous employers used; apparently they “lost” a data backup set that contained my personal information, of course they assure me that there’s little chance of any of my personal information being misused.  And offer to reimburse me for any expenses I might incur in obtaining a credit report, monitoring my credit, freezing access to my credit history — but I didn’t see in there any offer to compensate me for my time, or any loses that I might incur.

I think I’m just going to write them back, thank them for advising me of this information, and tell them that they may hire someone to manage and monitor misuse of information which they lost (most likely negligently); but that I will not incur any costs of money or time taking actions to protect myself from this incident, but I will hold them liable for any and all actual, consequential and potentially punitive damages should information they mishandled be used in any illegal activity.

My advice to companies that collect personal data is that they purge any at all personal data they have at the earliest possible time that they can legally do so.  Failing to take such action makes companies that maintain personal data liable for an unauthorized disclosure of information; and I would say potentially criminally negligent.

Originally posted 2009-01-18 01:00:44.

What is the RIAA up to?

The RIAA (Recording Industry of Association of America) is apparently backing off of the individual lawsuits they’ve been filing and working with major ISPs (read that as AT&T, Comcast, and Cox) supposedly with the help of New York’s Attorney General (hey, he failed in his war on Usenet child pornography, so we can only hope him as much success here) to implement new policies where by your ISP monitors your habits and slaps you on the wrist (or terminates your service).

The new “3 Strikes Plan” basically is a boom for the ISPs because even though they like to advertise “unlimited” internet service, they’d love to find ways to limit it and charge you for your use.

ISPs are looking at this as a way to test and implement system that cap your downloads, implement metered service, and just outright block you from doing things you might want to (and may in fact be perfectly legal).

My advice is start looking for an ISP that has gone on record as NOT supporting this type of activity and send a single to the “big boys” that you can choose who to spend your money with, and you will not accept limitations placed on your unlimited internet service.

Who’s a good choice — apparently Verizon has gone on record already as not supporting or participating in assisting the RIAA other than as required by law.

NOTE:  Remember, Comcast has basically told the FCC that they don’t have to disclose anything they don’t want to about their traffic shaping and filtering policies to customer, and they’ll file litigation against the FCC if they are fined.  So be warned, you may subscribe to Comcast’s 50MB service but you’ll only get what they want you to have!

Originally posted 2009-01-31 01:00:26.

Promise NS4300N NAS (Update)

Looks like Promise has “fixed” the issue with Seagate 1.5TB drives in the NS4300N NAS…

They’ve replaced Compatibility List NS4300N_SR5_Compatibility_List_v1.0-20081031.pdf with NS4300N_SR5_Compatibility_List_v1.0-20081126.pdf on their support web site — the never revisions of the V1.0 Compatibility List omits the Seagate 1.5TB drive (interesting that they choose to call it V1.0 rather than V1.1 and remove the previous V1.0 list from their web page)… but the firmware release notes still contains the statement that they’ve added support for 1.5TB drives (the only 1.5TB drive I know of is the Seagate).

Promise’s actions are a little suspect… maybe it’s time for a trip over to Alameda’s Small Claims Court…  I’ve retained copies of both versions of the compatibility list as well as the firmware release notes.

And for the record, I have still yet to receive any update to my online support inquiry even though I’ve updated it a number of times with “additional” comments and information; and I’ve called Promise as well.

Originally posted 2008-12-04 22:13:22.

Connect for the Cause

I’m a huge fan of credit unions; be they state or federal chartered; and I hate banks (all banks).  There’s a huge difference between what motivates a credit union and what motivates a bank, and dealing with even a bad credit union is generally much more satisfying than dealing with the best bank!

Personally I use credit unions when I can; and soak banks for their “give mes” on credit cards… I never pay a bank a penny further if they don’t pay me — I don’t make money for them, and my credit unions never charge me a penny (seems like a good arrangement to me) .

The quote below is from a web site that’s designed to keep you informed about legislation that might effect the services credit unions can provide to you; below it are two links to (California) organizations that support credit unions — while all of whats on those sites might not be important to you, certainly any of the federal changes proposed will likely effect you.

Support your credit unions in every way you can — and fight back against the greedy banks that feel you as a tax-payer (and a customer) should pay for their mistakes while they continue to pay the executive staff (who made the mistakes) huge bonuses.

Take back America… take it back from the greed that destroys the very foundation of our society!

 


As a credit union supporter, you are aware of the need for grassroots action and mobilization efforts to inform our elected officials about credit union issues. Thank you for your active support, and please visit this network frequently to stay informed about legislative issues that are important to your credit union.

Connect for the Cause

California Credit Union League

Originally posted 2009-11-28 01:00:29.

US Health Care Reform

Have you noticed all the advertisements attempting to stop heath care reform in this country?

Mainly the ads seem to be targeted at preventing the reconciliation of the Senate and House plans to include a public option.

If you look into who’s funding these advertisements you probably won’t be surprised that it’s the health care industry looking after their interests (which aren’t your interests unless you’re a major stock holder in one or more of the insurance companies or health care companies in this country).

Patients First is a project of Americans for Prosperity, an organization run by Art Pope (aka “The Knight of the Right”).  Heavily funded by corporate American — heavily funded by the health care industry.

There’s simply nothing grass roots about them — and they do not represent the interests of the average American.  They represent special interests, the extreme right, and the health care industry itself.

Obviously the American health care industry is spending money because they don’t want their lucrative business model changed.

Personally I question any organization’s motives when they attempt to hide where their funding comes from.

Dig deeper, you might not like what you find — and don’t just listen to the rhetoric, learn what’s at stake.

SourceWatch.org

Originally posted 2009-12-28 01:00:59.

Vantec Quality

Before I left San Francisco I purchased six Vantec cases.

Two 5.25″ external USB2.0 cases for Blu-Ray ROM devices; and four 2.5″ external USB2.0 cases to put 500GB hard drives in.

I already had the Blu-Ray ROM drives and set out to put those in the cases right when I got them home from Central Computer, but I quickly found out that neither of the cases had the holes tapped for the bolts that held the case closed (and interesting enough, Vantec doesn’t shipped the cases closed up like most vendors).

It was a nightmare trying to deal with Vantec; they sent me two sets of bolts — they just never really could grasp the fact that the cases weren’t tapped — the screws were probably the right ones.  And even worse I’d already exchanged them once (and the second two cases also weren’t tapped).

Anyway, I gave up on trying to get satisfaction and just used some nylon fasteners that I had that seemed to do the job reasonably well — but of course the large white nylon fasteners sticking out the back of a black case was far from attractive.

The 2.5″ cases I packed away and didn’t need those (I actually had some SATA/USB2.0 cases that I was using at that point — but wasn’t willing to pay the ridiculous price to get more of those).

Last week, though, I ordered a couple 500GB Seagate drives on sale.  They arrived yesterday and I went to put them in the cases… The first package had the screw packet and worked great.  The second package didn’t have any screws and had a defect on the finish on the enclosure.  The third and fourth packages had no screws either.  So out of four drives only one had screws — and the screws are a small metric thread (and fairly long with a small diameter head) that I have nothing like.

I contacted Vantec; already knowing what they’d say… so once I dig up my receipt and send it to them I’m sure the fun will start again; the good news is I know that these cases are tapped (since I have two screws I tested all the cases).

It seems to me that Vantec has some rather severe quality issues; and simple things like insuring screws in the package that fit would be resolved by closing the case before packing and shipping it… obviously they want to save a nickle or so — and cost their customers hundreds of dollars in wasted time.

So I’ll not be purchasing any products from Vantec mail order for sure; and if I want to chance it, I’ll open up and inspect the item BEFORE leaving the store.

Originally posted 2010-01-30 01:00:58.

Federal Express is a SPAMmer

Yesterday evening I received an Unsolicited Commercial Email (UCE, aka SPAM) from Federal Express in violation of the California Professions and Business Code Section 17538.45.

Apparently Federal Express has taken to harvesting email addresses used in requesting tracking services and subscribing them to their marketing mailings lists without obtaining the permission of the owner of the email address (California law prohibits OPT-OUT policies, and requires that advertisers use OPT-IN methods).

Not only have I send a demand to Federal Expresses marketing campaign company and Federal Express demanding immediate payment of the fifty dollar fine specified by California Law; but I will no longer do business with Federal Express PERIOD.  That means I do not ship via FedEx, and I do not accept packages via FedEx, which means I don’t deal with vendors that use FedEx.

Originally posted 2009-02-19 01:00:25.

Check Cards

If you have a bank issued “check card” — that’s an ATM card that bears a VISA of Master Card logo merchants will always try and get you to authorize a PINned transaction, DON’T DO IT.

Why?

There are several reasons not to perform PINned transactions…

  • When you do a transaction with a PIN, you’re allowing the merchant to immediately remove money from your bank account.  They likely use a transaction network to do this, but there aren’t as many safe guards or controls on that network as their are a credit card authorization network.
  • When you do a transaction with a PIN, you’re not protected by VISA or Master Cards ZERO LIABILITY guarantee, you’re subject to the rules imposed by the merchant, processing network, bank, state, and federal laws.  If you’re defrauded you might find it’s a long and tedious process to get your money back, and you might find that your bank freezes assets in your account until the matter is resolved.
  • When you do a transaction with a PIN the money is immediately removed from your account (and sometimes immediate means instantly — but certainly within 24-hours, often even on non-banking days); however, when you go through the credit card processing system you’ll see at least an extra day, and generally those transactions are only posted on banking days.
  • When you do a transaction with a PIN your PIN could be intercepted (either electronically of through surveillance) and put you at risk of fraud (which may be hard to prove it’s fraud).

If your bank doesn’t offer VISA or Master Card logo’d check cards, change banks.

If you have access to a small local bank, or better yet, credit union open an account there (after making sure they have VISA or Master Card logo’d check cards and offer totally free services).

It’s your money, make the most of it… and protect it.  As the economy get’s worse and worse we’re going to see more and more “clever” schemes to try and take your hard earned money; start fighting back now.

And remember, if you are a victim, immediately contact your financial institution and any merchant you believe may be responsible via telephone and follow it up in a letter sent via the United States Postal Service (referring to the phone call) to preserve your rights.  You may also want to send an email (possibly using a DEA — disposable email address) as well; but you must send a letter via USPS!

Check cards are also called ATM Debit Cards or ATM Cards, the important thing is that you can use them as a credit card by signing the transaction form (they will have a VISA or Master Card logo).

It’s fine to use those cards at your bank’s ATM as long as you take reasonable precautions.

While using a check card through the VISA or Master Card network is preferable to a PINned transaction, if you can get a credit card, and can use it responsibly you’re even better off to use a real VISA or Master Card and simply pay the balance off every month (transfer the money from your checking account weekly if you need to, and track the expenses on your credit card as you would transactions from your checking account, your bank can probably provide you with online access to your credit card to help you — if they don’t find another credit card issuer).

NOTE:

I haven’t gotten confirmation yet, but it appears Lowes is responsible for leak of bank card numbers and PINs that are currently being used to defraud consumers.  If you have performed a PINned transaction at Lowes within the last several weeks call your bank and have your bank card terminated and re-issued with a different number (tell them you lost it).

Originally posted 2008-12-12 12:00:04.

Amazon Prime

I subscribed to Amazon Prime for several years when I moved (back) to Northwest Florida from San Francisco… mainly it was convenient living in the middle of nowhere to be able to click the mouse a few times before late afternoon and have something I wanted (generally) show up the day after the next (2-Day shipping).

However, one of the reasons I dropped my Prime membership was that I was finding that Amazon failed somewhere between 30% and 40% of the time to deliver my goods on the date they promised when I placed the order (often the changed the estimated delivery date on their website after the order was processed as well).

I complained about this a number of times to Amazon, and never really got any satisfaction other than I could get a refund of my Prime membership… what the agents failed to tell me is that for EACH occurrence of a late delivery, Amazon policy was to extend the Prime membership for one month — which they didn’t do with me…

So I’m a little pisses now that I’ve read their policy on that (which they made fairly clear because of the recent snafu with UPS delivering xmas packages).

Based on Amazon’s policy I would have probably kept my prime membership (hell — it’d probably be the next millennium before I’d own them money to renew it anyway)… but of course based on how they treated me as a customer and failed to honor their policy I would NEVER consider paying for Amazon Prime again.

The policies in place to keep customers satisfied are only useful if a company follows them — when they don’t it’s a good bet customers will be much harder to convince to come back.

Originally posted 2013-12-27 15:00:32.

Flu and Pneumonia Vaccinations

Winter is quickly coming, and for any one with any health issues or concern a flu and pneumonia vaccination shouldn’t be put off.

The vaccines are available this year as of tody (1 Oct 2008) and take approximately thirty (30) days before they’re effective.  You can get the vaccine at your doctors office, county health clinic, or a number of pharmacies, groceries, and employers offer clinics at low costs (some insurance will pay for flu vaccinations including Medicare); and if your insurance will not pay the full cost and you have an HCSA the cost is payable by that.  If you have no insurance, or your insurance will not cover the cost check with your local heath department to see if they provide low / no cost vaccinations — and check the grocery stores, pharmacies, senior centers, recreation centers, etc in your are to find they schedule and costs.

The flu vaccine is offered as an injection or an inhalant; the combo flu / pneumonia is just an injection; and the pneumonia is just an injection.

A flu vaccination should be gotten every year; and a pneumonia vaccination every five to ten years as recommended by your physician.

Remember, if you’ve had any major illnesses and are over the age of 35 you shouldn’t consider keeping these vaccinations current optional; same if you’re over 55 or in a high risk group or have a compromised immune system.

NOTE:  The flu vaccination should cost no more than $25; the pneumonia may run as high as $35; the combo vaccine should be available for about the same cost as just the pneumonia, $40 at most.

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These links may help you locate a flu clinic in your area; remember you local health department may be able to direct you to a clinic even if they do not offer flu shots.

Pharmacies

Grocers

Originally posted 2008-10-01 12:00:02.