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Father’s Day

Father’s Day grew from a celebration of Mother’s Days.

In 1909 Sonora Smart Dodd (of Spokane Washington) felt that a day should be set aside for honoring fathers (her father was a Civil War veteran and had raised six children after the passing of his wife).

While a bill had been introduced in the US Congress as early as 1913, and President Woodrow Wilson spoke in Spokane at a local celebration in 1916, and President Calvin Coolidge encouraged a celebration in 1924 it would not be until President Richard Nixon issued a proclamation in 1972 declaring the third Sunday in June as Father’s Day that it became a national day of honoring not only our paternal father’s, but our fore father’s as well.

Originally posted 2010-06-20 02:00:59.

E pluribus unum

Out of many, one…

It was the de facto motto of the United States until 1956 when the United States Congress pass HJ Resolution 396 adopting “In God We Trust” as the official motto (the same congress that added “under God” to the Pledge of Allegiance in reaction to the “godless” communists).

E pluribus unum

In God we trust

Great Seal of the United States

Originally posted 2013-12-23 12:00:35.

Walgreen’s

Unfortunately it’s a pattern I’ve seen all too often in the past — the tale tale signs of a merchant that clearly care nothing about you as a customer except what they can extract from your wallet.

I was in Walgreen’s, and I was purchasing a few items and I noticed that they had a $5.00 off on your next purchase with a $20.00 purchase — well, it just so happened that I could make immediate use of that so I got together $20.86 in merchandise and went up to the cash register.

The cashier entered all the promotional codes for my purchase… I swiped my credit card (which was authorized for payment), out came my receipt, an no $5.00 off coupon.

She called the manager on duty (a person I’d conversed with on a number of occasions — who I’ve always found quite competent, quite friendly, and quite helpful).  It took her a few minutes to get to the register; she said that she could void the receipt and do it again, but my feeling was that the cashier had done nothing wrong — it just didn’t work.

But wait!

Walgreen’s apparently knew there were cases where this wouldn’t work — they had provided stores with a form that customers could fill out and mail in.  It did take her quite some time to locate the form, in all I stood at the check out about 40 minutes (40 minutes of my life I’ll never get back, nor will I be compensated for in any way).

So, corporate expects customers to spend their time and money (no envelope or stamp was provided by Walgreen’s) to correct their problem.  The advertisement clearly stated that the $5.00 off coupon was instant, not a mail-in rebate; and that it could be used on the next trip to Walgreen’s (like immediately).

I can’t fault any of the store employees — they tried to do what they could; but I do fault the corporate policy.

I came home, I wrote a lengthy message to Walgreen’s customer service telling them what had happened, and what I thought of their policies, and that they’d made me a happy and loyal CVS customer (there’s a 24-hour CVS right across the street from the 24-hour Walgreen’s near my home).  And when I sent it — I immediately deleted the email address I’d provided Walgreen’s for their sales circulars and online shopping (I’ll have no need for those) and directed that they were to remove all my information from their systems.

I have no need to invest my time and my money correcting the failing of a company that doesn’t offer in any way to compensate me for their mistakes, and I encourage everyone to do what I always do — use your wallet to show you just won’t accept this type of behavior.

If a company makes a mistake — the company should fix it without any intervention of the customer that’s effected.  And my personal feeling is there should be a federal law that requires companies to pay individuals for their time and expense they invest in fixing problems that they in no way contributed to (whey are doing work for the company) – after all, the way it stands now, companies have no reason to get it right, since it always seems to be you the consumer that get’s the short end.

I’m just saying “No” to Walgreen’s — just like all the other companies who’ve shown they don’t deserve my business.

Originally posted 2012-05-28 02:00:03.

Can You Hear Me Now?

And who else can hear me or can see my cellular phone records?

Verizon Wireless informed the Obama transition team, the US Secret Service, and law enforcement agencies that a number of Verizon employees had improperly and illegally accessed cellular phone records for a phone belonging to Barrack Obama.

The employees have been suspended without pay while the investigation is conducted.

So it’s great that a high profile individual like the president elect gets swift action from Verizon, but the question in my mind is why aren’t they just as quick to act when I call?

Over all I would say that Verizon’s customer service is better than most companies; but I don’t get this kind of attention when they screw up — and I dont’ recall seeing any clauses in my contract about getting a higher grade of customer service if elected to public office…

Originally posted 2008-11-21 18:00:44.

Promise NS4300N NAS

I’ve been a reasonably big fan of Promise in the past; their PCI IDE cards worked well, their PCI SATA cards worked well, their 16 Channel SATA2 RAID5 PCIe cards worked fine, and their NAS box seemed like a really good buy.

When I first got the box almost two years ago it worked fine; it had a few issues (like the lack of hard drive spin-down, even though there tech support insisted it had it)… but in general it was a reasonable buy.

A week ago I invested in some 1.5TB Seagate SATA2 drives to upgrade my Promise, their web site indicated that the new firmware that was just released supported the drives so I felt fairly confident in buying them.

Well, the answer is, you can four 1.5TB drives in the box, but you cannot use more than three of them in a RAID array… seems like maybe they never tested it with four drives (wow — a four drive NAS not being tested with four drives).

What happens i that you can build out all the drives, put content on them, but when you reboot — the box complains of file system errors and the only thing you can do is start over — losing the content of your RAID (I hope you haven’t depended on your RAID actually being fault tolerant… if you have you’re SOL).

I figured yeah, this is a bug, I’ll just file a trouble report with Promise and get an ETA on a fix.

I submitted the trouble report (after having to go through way too much of a hassle to setup an account there), got a confirmation email that indicated I’d get a response within one business day…

Let’s see, that’s been almost a week ago — and I don’t have an ETA on a fix, I don’t have any response from them (not even one that says that they’re looking into it — aware or it — or anything).

Let’s face it, if a vendor can’t meet the low-bar expectations they’ve set by actually providing a reply within one business day, what confidence should I have in them that they will ever be able to actually fix the problem and maintain reasonable quality.

All I have to say is that I’m glad my last two RAID controllers came from one of Promise’s competitors — and I guarantee you my next RAID controllers and NAS boxes will likely not come from Promise!

Originally posted 2008-11-20 12:00:04.

File System Fragmentation

All file systems suffer from fragmentation.

Let me rephrase that more clearly in case you didn’t quite get it the first time.

ALL FILE SYSTEMS SUFFER FROM FRAGMENTATION <PERIOD>.

It doesn’t matter what file system you use one your computer, if you delete and write files it will become fragmented over time.  Some older file systems (like say FAT and FAT32) had major performance issues as the file system began to fragment, more modern file systems do not suffer as much performance lose from fragmentation, but still suffer.

If you want to argue that your writable file system doesn’t fragment, you haven’t a clue what you’re talking about, so read up on how your file system really works and how block devices work to understand why you just can’t have a file system that doesn’t fragment files or free space or both.

What can you do about fragmentation?

Well, you might not really need to do anything, modern disk drives are fast; and on a computer that’s doing many things at once the fragmentation may not have much of any impact on your performance, but after awhile you’re probably going to want to defragment your files.

The act of copying a file will generally defragment it; most modern file systems will attempt to allocate contiguous space for a file if it can (files that grow over time cannot be allocated contiguous, but they can be defragmented at their current size).

On many operating systems you can actually get programs that are designed to defragment your file system.

How often should you defragment your file system?

Well, I generally recommend you do it right after installing and updating your computer; and then any time you make major changes (large software installation, large update, etc).  But that you not do it automatically or an a routine schedule — there’s not enough benefit to that.

You can also analyze your disk (again using software) to determine how fragmented it is… and then defragment when it reaches some point that you believe represents a performance decrease.

Also, try and keep your disk clean, delete your browser cache, temporary files, duplicate files, and clutter — the less “junk” you have on your disk, the less need there will be for defragmenting.

Originally posted 2009-01-05 12:00:03.

Health Insurer’s “Gift” For College Grads

United HealthCare announce this week that it would be voluntarily implementing one of the requirements of the new health care law early.

That is the requirement that allows young adults who are no longer full-time students to remain on their parents policies until they are 26.  [All insurance companies will have to comply with this requirement by September 1, United HealthCare is implementing it on June 1]

WOW… how generous.

Statistically the healthiest group of American’s will be offered insurance… a group that will most likely be [mostly] unemployed because of the economy [thus not having corporate health care coverage] — seems a little self serving to me; after all, they aren’t giving the insurance away.

Originally posted 2010-04-21 02:00:58.

Windows Open Source Software

I stumbled on the Open Source Windows website by accident, it appears to list a number of open source pieces of software that are supported on Windows.  Since I use a number of these pieces of software, I decided that the list was likely legitimate.

If you spot a program on the page you’re interested in, make sure you do your diligence before installing it; but my gut tells me that all of these are likely legitimate projects (the Open Source Windows site itself appears to be supported by advertising).

http://www.opensourcewindows.org/

Originally posted 2010-07-29 02:00:52.

Microsoft Office Accounting

Microsoft has release the 2009 update of their accounting software, including the free Office Accounting Express 2009 (U.S. version) of the software.

The Express 2008 version worked very well, in fact I migrated from an older version of Quick Books (which I refused to pay the ridiculous upgrade fees for) to it, and was quite happy.

The only negative thing about 2008 was the templates for invoices were a little “un-professional” looking; but in their defense it was easy (provided you have Office installed) to create a template which resembled my old Quick Books invoices.

I definitely recommend you take a look at Microsoft Office Accounting, the Express version is one of the few instances of getting what you pay for!

Originally posted 2008-11-22 00:00:45.

Image and drawing programs

Most people don’t need a very sophisticated image editing or drawing program to meet their needs.

It’s simply insane that many people shell out the money for crappy products like Adobe PhotoShop, Adobe Illustrator, or Microsoft Visio for the work they need to do.

Simple image (digital photograph) editing can be done with a number of free software packages.  For many Google Picasa or Microsoft Live Photo Gallery will do everything that’s needed and allow for easy posting of images to a web site for others to view.

For people who want a little more power, and not to be so tightly wed what Google or Microsoft think you should do with your digital assets there are other good choices.

Paint dot Net for Windows is a good basic image editing program.  It will satisfy most of your digital image editing needs.  It does only run on Windows, so if you’re looking for something for your Mac (because you don’t like iPhoto) or something for Linux…

GIMP is a highly portable image editing program.  It isn’t basic, it’s sophisticated and can require a moderate learning curve (think Adobe PhotoShop).  There are versions of it available for most any Linux distribution, Windows, and OS-X.  It’s totally free, and the choice of many casual and professional users.

If your needs are more along the lines of diagramming, you could simply use the Draw component in OpenOffice.  Draw is plenty capable to do meet most of your diagramming needs.  However, if you want something with more capabilities…

Dia is intended to create structured drawings.  It has many of the capabilities of Visio and simple CAD type programs.  It’s absolutely free, and available for most Linux distributions, Windows, and OS-X.

Obviously there are cases where you will need to pay a licensing fee for software; but if you’re a home user I’m sure you have much better places to put your hard earned cash.

Also, if you do feel you must buy PhotoShop, make sure you allocate the time and money to take a course at your local community college — it’s not likely you’re going to become very proficient using it on your own.

Originally posted 2010-01-16 02:00:46.