Entries Tagged as ''

Compensating Politicians Adequately

My personal belief is that we vote against each and every incumbent; they have shown time and time again that they are the problem… and by far and large their only interest is in themselves and their needs.

Given, though, that people will always have faith in those that have thrown them bread crumbs to win their favor, we need to figure out other ways to encourage our politicians to fix what’s wrong.

One possible way to make our politicians more accountable for what they do (or don’t do) would be to tie their compensation to economic indicators (and not let them keep changing how those are calculated).

Let’s see — we could permanently reduce their pay by the percentage that the GNP falls; and reduce their pay by the same percentage as unemployment.

Those two would be a good start — but we’d also need to make sure that their nearly unlimited expense accounts were curbed as well… and maybe we need to find a way to make sure that the health insurance and retirement systems that they are part of is no better than that the people who put them in office are entitle to.

Let’s end the gravy train, and force our leaders to lead us, not bleed us dry.

Originally posted 2010-04-16 02:00:01.

Happy Samhain

Samhain is the name for the Gaelic festival you probably know better as Halloween (All Saints’ Eve or All Hallows’ Eve).

For an excellent article on the history of Halloween and the origins of many of the traditions we know, read up on Wikipedia — you might be surprised by what you read.

Halloween on Wikipedia

Originally posted 2009-10-31 01:00:07.

Windows Phone 7

Today Microsoft hosts and “open house” in New York and London.

Rumor has it that it’s to showcase “toys” for the holiday season, and it’s likely to feature the Windows Phone 7.

There’s no confirmations from Microsoft on much of anything relating to Windows Phone 7 (except that it’s coming); but indications are the launch in Europe will be on 21 October, and in the US it will be on 8 November.

Also, it appears that only GSM handsets will be shipping this year; CDMA handsets will not be available until next year.

HTC, Samsung, and LG have all received FCC approvals for their upcoming Windows Phone 7 handsets and ads featuring the HTC Mondiran (for AT&T) have been leaked onto the web.

Microsoft has tried for nearly two decades to capture the hand held device / smart phone market; and to this point in time they’ve allowed two relative new comers to corner that market (Apple first, then Google).

Now Microsoft ships 7, not long after 6.5 — and what they’re telling us is that no current Windows Phone handset will be updated; and no current software running on a Windows Phone will work… or more clearly, forget the investment you’ve made in hardware or software.

If you’re going to buy something that’s totally new and different, and only leverages the Windows name… why go with what most of the world has chosen — Android.


Originally posted 2010-10-11 02:00:36.

Seagate Firmware Issues

If you own a Seagate hard drive in the Baracuda 7200.11, or Barracuda ES.2 (SATA only), or Maxtor DiamondMax 22 series you might want to read on…

Seagate has confirmed that a number of issues customers have been seeing in 500GB, 750GB, 1TB, and 1.5TB drives is because of an issue with firmware (it also affects other drives, but apparently is seen most often in the “larger” drives).

There have been a number of write ups on the internet about this problem, and Seagate released firmware SD17 in December 2008 which they believed fixed the problems; and then SD1A in January 2009 which again they believed fixed the problems; but reports indicated that these firmware revisions may actually create one of the very problems Seagate is attempting to address.

The firmware issues can adversely effect the drives performance or it can render the drive totally useless (brick mode).

In an effort to prevent worse PR than Seagate is already suffering for this problem, they have stepped forward to assure everyone that they are working on the issues, that the drives have five year warranties (three for Maxtor), and that they will pay the costs for data recovery service if the drive bricks and cannot be used.

I’ll take this opportunity to remind everyone that Seagate is a California based company; and California has a “lemon law” and fairly strict consumer protection when a vendor advertises products that are supposed to have some feature and fail to deliver on that promise.  It’s unlikely Seagate will allow this problem to spin out of control, the financial liability is simply too high for them (we’re talking about potentially being forced to repurchase almost every drive they’ve sold for the past three years AT THE PRICE THE CONSUMER PAID for it if they don’t fix the problem soon.

You can view more details in the knowledge base article below, and subscribe to updates.  You can also view many rants on these issues by doing a web search.

Originally posted 2009-01-22 01:00:02.

Disc Image Software

Here are two useful Windows utilities that you’ll want to consider…

ImgBurn will allow you to convert discs (CDs and DVDs) to ISO images on your hard drive; it has additional capabilities and options.

DaemonTools will allow you to directly mount an ISO image as a “drive” (you can configure up to four simultaneous drives with it).  Another option (but less flexible) is the Microsoft Virtual CD-ROM applet.

http://www.imgburn.com/

http://www.daemon-tools.cc/

 

Originally posted 2008-06-20 11:00:28.

Sam’s Club Discover

I was at Sam’s Club on the first of this month, and they had a promotion going on that you’d get a $40 instant credit on $100 (or more) purchase if you applied for and were accepted for a Sam’s Club Discover Card.

It was a no brainer —  what I was going to buy was $120, and the $40 instant credit would pay the fee for renewing my Sam’s Club card (NOTE: the renewal fee was excluded from the $100 minimum purchase).

GE Money Bank (the issuer of the Sam’s Club and Walmart Discover cards) issued a stated on the second of the month (the day after the charges); and had my statement to me less than a week after I’d opened the account.  However, I just received the actual card today.

Like with most credit cards you needed to call a toll free number and enter just about every piece of personal and confidential information you’d provided when applying for the card — at what seemed like the end of the activation, I got a message to please hold that I was being transferred to customer service.

After almost five minutes on hold, a very cherry woman come on the line, ask me how my day was and immediately launched into a sales pitch — I cut her off and told her whatever it was she was trying to up-sell to me, I wasn’t interest… that their system had kept me on hold for nearly five minutes to just try and sell me something I wasn’t the least bit interested in, and then I told her I wanted to close my account.  She responded that I’d need to look on the back of the card for the number, and I told her I wanted the number from her.

She gave me the number, and I hung up and called.

The automated system answered immediately, forced me to hear all about my account balance and due date — presented a myriad of twisty little turns to finally get to a customer service representative.

I told her I wanted to cancel; I told her why — she started to sputter out some apology and ask me to reconsider and I told her I didn’t care about her time, but I was tired of wasting my time and I just wanted the account canceled now.  The call was disconnected.

I called back; and same thing, a very long hold.  By the time that I actually got to talk to a customer service representative I’d been at this for over half an hour — and I pointed this out to her, and told here that I was in none to good a mood — that she would cancel the account, and I didn’t want to hear anything but it was done.

I wrote an electronic message to Sam’s Club on their web site after all this was done telling them what a poor reflection GE Money Bank was on their reputation.  The reply I receive (almost immediately) was just an apology, and told me what a valuable customer I was.

Right — GE Money Bank had been telling me what a valuable customer I was all the time on their automated system… but the bottom line, they didn’t value me as a customer — they wanted to treat me like a schmuck who’s time was totally worthless.  Clearly a company that didn’t value my time — or value me as anything but a potential source of revenue.

I’ve always considered Sam’s Club as low rent compared to other warehouse clubs such as Costco — and they continue to reinforce that image time and time again.

Costco selects American Express (which I consider to be thieves and liars — but they at least do pretend to respect their customers) for their credit card; Sam’s Club chooses GE Money Bank (how much more low rent can you get).

I don’t do much business at Sam’s Club; and I certainly won’t be increasing the amount of business I do there… but I certainly won’t be doing any business with GE Money Bank — and personally I think they tarnish Discover Card’s exceptional customer service.

Originally posted 2010-09-16 02:00:55.

Amazon Merchants

Once again I’ve been disappointed with the “service” and “products” provided by an Amazon merchant.

I’ve ask Amazon how to inhibit the display of any and all items except those sold by them; I don’t care to deal with the questionable merchants that use Amazon’s sites.  And obviously Amazon doesn’t stand behind them either (look over their A-Z Guarantee, and notice that a person who buys an item every day has the same lifetime limits as one who rarely buys — sounds to me like Amazon is afraid to offer a real guarantee — why should I have more confidence).

Anyway, rather than play the game with Amazon I’ve just opened a charge dispute with my credit card company (which in this case happens to be an Amazon credit card).

If Amazon doesn’t have a way to block the display non-Amazon merchandise I’ll close my account (and credit card).

Originally posted 2009-04-08 12:00:24.

I don’t recommend “The OEM Shop”

On 22-Sep-2010 I placed an order for a “Motorola DROID and DROID II 1300mah Standard Battery” from “The OEM Shop” through Amazon.

I really hate dealing with Amazon Marketplace Merchants since my personal history of such dealings indicated that the likelihood of being disappointed is very high; and this occasions was in perfect keeping with my expectations.

The item was to have shipped by 24-Sep-2010, so when I didn’t see a change in status by close of business that day I sent an inquiry to the vendor.  I received back an automated reply that indicated that they were “on vacation” — and that they’d been on vacation even before my order had been placed (so I immediately considered the “contract” for purchase of an item had been entered into under fraudulent terms — ie, they knew before accepting an order that they would not meet the shipment commitment).

I immediately sent another message via Amazon requesting that the order be canceled.

The following week I got a reply from the merchant indicating that they had shipped the item on Saturday (the day after I’d sent a message to cancel the order — but within the time frame of the first message of their vacation).

I wasn’t sure I believe them; but I told them that I’d been refusing the item and it would be returned to them.

I also contacted Chase to open a charge dispute on my Amazon VISA for the item.

The item never showed up — and two days after I got the replacement item I’d ordered from another Amazon merchant (the order was placed on 27-Sep-2010) I requested that they provide me with the tracking information (which they had never posted to Amazon).

I haven’t heard back from The OEM Shop, I haven’t gotten the item, and I suspect they never shipped it.  I have gotten a permanent credit from Chase for the item so after posting negative feedback and this BLOG article I consider the matter closed.

My advice — don’t do business with “The OEM Shop” — there are too many good alternatives to them, and absolutely no reason to support questionable etailers.  If my experience isn’t enough to convince you — read the other recent feedback posts on 5-Oct-2010 and 4-Oct-2010 on Amazon.

“The OEM Shop” Storefront on Amazon

NOTE: I was notified by Amazon late this evening that a refund would be posted to my account (actually, since the charge-back had already been made permanent there isn’t any change from my perspective).

Originally posted 2010-10-05 14:25:36.

An Evil of Television

Last week was the National Spelling Bee and this year the finals were televised on ESPN  and the “championship” round was televised in prime time on ABC.

Now first of all let’s be adult.  The only reason that the National Spelling Bee was on TV was money – everyone involved wanted to make as much as they could… and that’s really the bottom line of what drives TV (within the framework of regulations set forth by the Federal Communications Commission).

The thing about this that caused quite a ruckus is that ESPS halted the sixth round in the middle; so what was televised during prime time was going to be the last part of the round currently in progress, and then any rounds that would follow.

Now this isn’t something they decided at the last minute; it was clearly stated in the terms of the contract — and the contract wasn’t so long that you could say no reasonable person would have read and been familiar with the terms.

If the ESPN broadcast concludes during a semifinal round, spellers who have not spelled in the round will advance to the championship finals for the conclusion of the last semifinals round.

There are many that will say that this simply wasn’t fair to the children involved — and I’ll say you’re damn right.  But what wasn’t fair was televising the competition the way it was — making the contestants part of a commercial endeavor for networks, sponsors, broadcasters, and advertising to maximize their profit was simply unthinkable…

Somewhere along the path to present day American’s have simply lost sight of simple core values… and now we live our lives focused on television and letting television dictate to us the terms of living our life.  Sure, many delude themselves into thinking that their DVR gives them the control, but in the end it is the commercialization of television that really has control… and it can be seen most clearly on networks like ESPN that focus on sports.

If you want to take control — take the remote control and turn off the television.

Originally posted 2010-06-15 02:00:52.

The Anti-Green – Catalogs [Comment]

Last week I posted The Anti-Green – Catalogs; which was triggered by receiving a catalog from B&H Photo Video, the day that article posted I received the following.


I appreciate the sentiments in your post although I am disappointed to see “Comments are closed.”

B&H regrets your dissatisfaction. At the same time we have many more customers thanking us for sending our useful resource book than otherwise so we have to presume it is not time for us to discontinue print publication. While I understand your sentiment, and agree we need to maintain a sustainable world for our children, I also recognize that other customers of ours have alternate perspectives.

Henry Posner
B&H Photo-Video


While I don’t allow comments on my BLOG posts, I do provide a contact mechanism (which Mr Posner used), and I’m more than happy to provide space for any reasonable rebuttal…

I’m happy that B&H Video Photo has many customers that thank them for their printed catalogs (at least some of those catalogs might actually be received by someone who doesn’t immediately throw them into a recycle bin, or worse) — but I’ll underscore that they send them to EVERYONE that’s ever done business with them rather than allow people to select whether or not they desire the catalogs (or any other mailings).

I’ll stand by what I said in my original post…

My feeling is that companies that do not believe that they actually represent a value to consumers are the companies that are quickest to force a subscription to any type of mailing list.  Companies who believe they offer something consumers want understand that consumers will come back and they don’t need to destroy the environment in order to attempt to promote future purchases.

Apparently I’m not the only one who took a moment to comment on getting a catalog they didn’t want here’s a forum thread on the topic “Unsubscribe from B&H’s forest felling catalog“, which happens to includes the post.


henryp
May 05, 2010 at 07:27 PM

First, I apologize to those who received more than one book and to those who opted out but received books anyway. There are a variety of possible reasons why, but suffice it to say we won’t send you what you don’t want if at all possible.

I want to thank the OP for posting the unsub link. Very thoughtful and much appreciated. The unsub link has been tweeted and retweeted repeatedly (more than once by me). I doubt Twitter needs it again. 🙂

Anyone who got multiple books – please send me the individual alpha-num codes via email (NOT PM) and I’ll forward them to the list maintainer. An example of the code is JC1026#####.

Having read a lot of “why do they bother” stuff here and elsewhere, the answer is because more people want them than don’t and they do get used. People circle stuff with ballpoint pens, highlight stuff with those yellow markers, fold down page corners or tag pages with post-it notes and tear out pages and post them on the refrigerator.

We want to keep our mail list to folks who really do want them and appreciate your help to keep our list clean. Thank you. FWIW, the whole thing’s online here.

Henry Posner
B&H Photo-Video

PS Recycle, don’t discard!


Here is B&H Photo Video’s catalog unsubscribe link — but notice it doesn’t take the catalog number on the label, but rather wants to collect personal information…

Originally posted 2010-05-12 02:00:35.